The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and it uses movement-guiding surface material.
There is a steep slope on the passage.
The main entrance
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
In connection with the entrance, there are at least 4 steps with handrails on both sides.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
In the facility
The customer service point has 2 floors.
For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The indoor walkways have at least 4 turning steps with handrails on both sides.
The doors in the facility stand out clearly. The glass doors have contrast markings.