The route to the entrance is smooth and sufficiently wide and illuminated.
In the facility
The customer service point has 3 floors.
For moving around, there is a lift, which can hold a wheelchair; the door is heavy. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
The doors in the facility are hard to perceive.
The entrance "alternative entrance"
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.