The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
The route to the entrance is smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
The main entrance
The entrance stands out clearly and is illuminated.
The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
In the facility
The customer service point has 3 floors.
For moving around, there is a lift, which can hold a wheelchair that is difficult to perceive; the door opens with an access control key. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)