Housing Services rents out part of the city's own non-subsidised apartments.
Contact information
Valid for the time being:
– Mon 12.00-15.00
– Tue-Wed 8.30-12.00
– Thu-Fri 12.00-15.00
– Sat-Sun closed
Date period: Nov. 14, 2025 closed
Please note that the earliest time you can get a shift number is 11.00 on Monday and Thursday - Friday.
Finnish, Swedish
P.O. Box 58228, 00099 City of Helsinki
- The Customer Service is busiest at the turn of the month.
- We respond to e-mails within 7 days.
- We prepare rent refund decisions within one month.
Read instructions for tenants of city-owned rental apartments.
Location
Työpajankatu 8,
00580
Helsinki
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The route has a ramp over 6 m long without an intermediate landing.
The main entrance
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities and uses movement-guiding surface material.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a fixed induction loop marked with the appropriate international symbol.
- The customer service point has an accessible toilet on floor 1.