Dear resident of a City of Helsinki non-subsidized rental apartment!

Our rent review terms will change. The lower quartile of rents per square meter information maintained by Statistics Finland, which the rent adjustment was based on, was archived and discontinued in the spring of 2026. The new rent adjustment clause will be based on the cost-of-living index. You will receive more information about the change and its impact on you in the near future.

This year, we sent many tenants a letter specifying the rent review clause of the lease agreement. The purpose was to clarify the clause, which was based on Statistics Finland's lower quartile of rents per square meter. Now we have to change your rent increase clause again. We apologize for any inconvenience and confusion this may cause.

We thank you for your understanding and cooperation!

Housing Services, customer service for apartment rentals

Housing Services rents out part of the city's own non-subsidised apartments and supported housing services for special groups.
Photo: Kuvatoimisto Kuvio Oy

Contact information

Työpajankatu 8, 00580 Helsinki Show accessibility information View location on service map
+358 9 310 32294

Valid for the time being:
– Mon 12.00-15.00
– Tue-Wed 8.30-12.00
– Thu-Fri 12.00-15.00
– Sat-Sun closed

Please note that the earliest time you can get a shift number is 11.00 on Monday and Thursday - Friday.

Finnish, Swedish
P.O. Box 58228, 00099 City of Helsinki
Show the route in the HSL Journey Planner
  • The Customer Service is busiest at the turn of the month.
  • We respond to e-mails within 7 days.
  • We prepare rent refund decisions within one month.

Read instructions for tenants of city-owned rental apartments.

Location

Työpajankatu 8, 00580 Helsinki

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Location on map - Open larger map

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide and illuminated.
  • The route has a ramp over 6 m long without an intermediate landing.

The main entrance

  • The entrance stands out clearly and is illuminated.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.

In the facility

  • The customer service point is on the entrance floor.
  • The customer service point has directions to the different facilities and uses movement-guiding surface material.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has a fixed induction loop marked with the appropriate international symbol.
  • The customer service point has an accessible toilet on floor 1.
All accessibility information for the service location