System change of Helsinki Transport Service may cause delays in customer service from 1. April

The Helsinki Transport Service will deploy a new transport service system on Monday, April 1, 2024. This can cause temporary queues in customer service.
The implementation of the new system may cause temporary queues in Helsinki Transport Services customer service in April. Photo: Jussi Hellsten
The implementation of the new system may cause temporary queues in Helsinki Transport Services customer service in April. Photo: Jussi Hellsten

The system change does not require measures from the customers. We apologize for any inconvenience.

The Helsinki Transport Service is intended for disabled and elderly Helsinki residents as a substitute for public transport. You can utilise the transport service for taking care of errands or work or study commutes if you have a transport service decision.