Older man looking at a paper the vaccinator is showing.

Telephone booking service for influenza vaccinations currently busy – this is how you book your vaccination appointment online

Appointments for influenza vaccinations opened on Monday 25 October at 9 o'clock. There have been a lot of calls to the telephone booking service, which has led to congestion. If possible, we recommend booking your influenza vaccination appointment online at influenzavaccination.hel.fi.

“Helsinkians have been active in booking appointments for influenza vaccinations. We are talking about thousands of appointments that have been booked. There have been a lot of calls to the booking service so there is unfortunately a delay in call backs. However, everyone will be called back, so please only call once to make an appointment,” says Medical Director of Health Stations Timo Lukkarinen.

“Our current estimate is that the call back won't happen until the upcoming days or next week. However, there are enough vaccination appointments for everyone who are entitled to a free of charge influenza vaccine,” Lukkarinen continues.

How to book and appointment for an influenza vaccination online

  • Go to influenzavaccination.hel.fi and check that you are eligible for a free of charge influenza vaccine.
  • Continue to maisa.fi.
  • Sign in to Maisa with your online banking codes, mobile certificate, or certificate card.
  • Open Your Menu at the top left corner.
  • Choose Influenza Vaccination.
  • Choose Seasonal Influenza Vaccination at klick Continue.
  • Choose Helsinki under To which municipality do you wish to book an appointment? and click Continue.
  • Choose where you would like to book an appointment: A centralized vaccination site or A maternity and child health clinic and click Continue.
  • Choose Make appointment.
  • Choose Centralised vaccination reception Jätkäsaari, Kannelmäki, Malmi or Myllypuro and click Continue.
  • Choose what date and time works for you.
  • Verify your contact information. If the information is correct, click This information is correct. You can edit your information by clicking Edit.
  • Finally click Verify appointment.

Helsinki residents in risk groups and their close friends and relatives receive free of charge influenza vaccines on weekdays 1-26 November (Mon-Thu 8.15-18 and Fri 8.15-16). The fastest way to book an vaccination appointment is online. You can also book an appointment by calling the phone booking, tel. 09 310 46300 (weekdays 8:00-16:00).

More information

Image: Virpi Velin