Corona nurse at the Malmi Health Station.

Helsinkians have found the Omaolo service – a record number of coronavirus symptom assessments were completed online in July

In July, Helsinki residents have actively assessed their symptoms of a potential coronavirus infection online. On many days, more than 200 coronavirus symptom assessments were sent to healthcare professionals via the Omaolo symptom checker service. The record was broken on 13 July when a total of 304 Helsinki residents sent a symptom assessment for a professional to review. Only a month earlier, in June, the number of symptom assessments sent fell under a hundred on many days.

Of all Omaolo users, approximately 25% forward their assessment to a professional who will review the need for further care. Sending the assessment to a professional requires strong authentication.

”The increase in the number of symptom assessments indicates that people are moving about more freely and, as a consequence, the common cold is spreading. The spring was an exceptional time in terms of colds: common viruses barely spread. However, you can’t distinguish a coronavirus infection from a common cold based on the symptoms alone, which is why everyone who shows symptoms should get tested. The easiest way to do that is via the Omaolo symptom checker,” says Medical Director Marja-Liisa Lommi.

The number of people who have booked a coronavirus testing appointment via Omaolo has also increased. The busiest day was 23 July when 199 Helsinki residents booked a test via the symptom checker.

In July, a total of 5,411 coronavirus symptom assessments have been sent to Helsinki healthcare professionals (status on 26 July). Of these, 3,554 people, or 65%, have booked a test by themselves.

In total, more than 20,000 Helsinki residents have used the symptom checker in July, including those who only tested the service or did not send their assessment to a professional. The administrator of Omaolo, SoteDigi, estimates that as many as 30,000 coronavirus symptom assessments will be completed in Helsinki during July.

During the spring and summer, 14,485 coronavirus symptom assessments have been sent to healthcare professionals, and 5,824 coronavirus tests have been booked in Helsinki. The Omaolo symptom checker for coronavirus infections was launched in March. Booking a test via Omaolo has been possible since May.

You should use the Omaolo symptom checker whenever you are experiencing any symptoms that may be caused by the coronavirus. The symptoms include fever, cough, sore throat, shortness of breath, muscle pain, fatigue, headache, runny or stuffy nose, nausea, diarrhoea, and lost sense of taste or smell.