Länsisatama, foto: Yiping Feng and Ling Ouyang

Application process for berths in Helsinki to become electronic

Application process for berths in Helsinki to become electronic
 
The application process for berths rented out directly by the City of Helsinki will become electronic in stages. New berths are primarily applied for by using an electronic form at venepaikat.hel.fi from 17 January 2019 onwards.
 
At this stage, the electronic application process only pertains to new berth applications. Later this spring, the service will be expanded to also concern applications for berth exchanges and winter storage. The commissioning of electronic application systems will not affect the processing of applications submitted earlier, and you do not need to re-submit any previous applications.
 
The new electronic application process has been developed in cooperation with boaters in Helsinki.

“We want to design services that truly meet user needs. The electronic berth application process is part of the digitalisation programme of the Culture and Leisure Division, whose objective is to offer better and more user-friendly services to the residents of Helsinki. We will continue to serve customers who struggle with using digital services by offering customer services face-to-face and over the telephone. However, our objective is to make digital services so simple and easy-to-use that anyone can use them if they wish,” says Project Manager Suvi Ervamaa from the ‘Vene Helsingissä’ project.
 
Using the electronic form is free of charge. You can still use a paper form to submit your application, which you must bring to the customer services department of the boat berth reservation service personally. This is subject to a handling fee of 8 euros. You can print out forms on the berth application website or collect them at the customer service department.

The customer service department for berth reservation is open 9–16 Monday–Friday in the Töölö Sports Hall at Paavo Nurmen kuja 1 E. Advice over the telephone is available by calling 09 310 87900 at 9–14 Monday–Friday.

Apply for berth: venepaikat.hel.fi
 
Further information on services offered to boaters by the City is available at hel.fi/boating.

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