City services affected by data network problems.

The City of Helsinki data communications back online

The City of Helsinki services have been plagued by data communications disturbance since yesterday evening. Now the system is starting to come back online. The problem has affected the City's services widely. 

"The services of the City have been held up by a data communications disturbance, which has had a wide-ranging impact on the City's services and activities. The disturbance situation emerged yesterday evening as a result of change works made on a fibre cable. Elisa estimates that the data connections can be restored to normal during this afternoon. This also makes it possible to restore the services of the City to normal", says temp. head of the Information and Communication Technology unit Markku Raitio at the Helsinki City Executive Office. 

The fibre cable change works, which Elisa started on Tuesday 15 May at 08:00 PM, has caused wide-ranging disturbances in the City of Helsinki's services. The change works on the fibre cable was related to the change works on the metro.

Social and health care services are returning to normal

The call-back service of health stations, dental care, maternity and child health clinics as well as Senior info is now working. Health stations will contact those patients whose appointments were cancelled or who have called us today. Please, don’t call us again about the same matter. Dental care will contact those patients which did not get treatment today or a new appointment for follow-up treatment. Maternity and child health care clinics will contact clients whose appointments were cancelled today. Furthermore, the Senior info will be contacting all persons who have called them today.

The health care information tel. 09 310 10023 is taking telephone calls but the lines may be busy.