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Invoicing department

The customer service number + 358 9 310 25300 serves on weekdays between 9:00 a.m. and 3 p.m.

  • The disbursement of statutory fees for the City of Helsinki Department of Social Services and Health Care and the Early Education and Care Board, granting vouchers when the maximum payment limit for social services and health care is reached, preparing discretionary payment reductions.
  • Payments to the city’s accounts receivables, returning excess payments to the customers.
  • Collecting debts to the departments of the City of Helsinki, matters related to the arrangement of debts.

The customer service at address Sörnäisten rantatie 27 A (1st floor) offers information and instructions in matters related to the maximum payment limit and vouchers, and grants vouchers for residents of the city. This location at Sörnäisten rantatie does not provide cash operations.

Invoices sent by the City of Helsinki can be paid to the Talpa cash office at Toinen linja 4 A, Kallio Office Building, open Mon–Fri 9 a.m. to 3.30 p.m. Postal address of the public cash services: PO Box 210, 00099 City of Helsinki

Postal address:
PO Box 235, 00099 City of Helsinki

Fax: +358(0)9 310 25110

Contact us electronically (link to the contact form)