Health station services
Health station services
Wear a face mask in social and health care services
We recommend that everyone over the age of 12 uses a face mask in all facilities within social and health care services.
Read more here: Coronavirus updates from Helsinki
Corona vaccination of Helsinkians
Information about corona vaccinations here: coronavaccination-en.hel.fi
The COVID-19 vaccination certificate will be available on My Kanta within five days of vaccination. At present, about 95 percent of the vaccination data of Helsinki residents is on My Kanta. If the certificate is not yet available on My Kanta, please wait for the data to be transferred. Read more info at coronavaccination-en.hel.fi:
It is safe to visit health stations also in coronavirus times – non-critical services can be delayed
Due to the coronavirus epidemic access to treatment in non-critical situations can take longer than usual at the health stations. The health stations are open and you do not need to cancel your appointments. It is safe to visit health care services.
It is important to take care of your and the loved ones health also during the coronavirus epidemic, both in case of an acute trouble and a long-term condition.
It may be fateful not to seek help, if the sicknesses get worse.
The lobby greeter will receive you at the health station. The greeter's task is to guarantee you a safe visit. He or she will ask you a few questions and then guide you forward. Thank you for your cooperation!
Do you suspect a coronavirus infection?
If you have symptoms
- Take the online symptom check-up at omaolo.fi. You will receive instructions based on your symptoms, and you can also book an appointment for a coronavirus test via the service, if necessary. The Omaolo service is available 24/7.
- If you cannot use the online symptom checker, call the Coronavirus Helpline, tel. 09 310 10024 (every day from 8:00–18:00).
If you have received an exposure notification from the Koronavilkku app
- Book an appointment for a coronavirus test, even if you do not have any symptoms. Make the appointment at omaolo.fi. The Omaolo service is available 24/7.
- If you cannot use the Omaolo service, call the Coronavirus Helpline, tel. 09 310 10024 (every day from 8:00–18:00).
If the Coronavirus Helpline is not available and your symptoms are mild, wait until the next day and call again. If you cannot wait and your situation is urgent, ring the national 24/7 Medical Helpline at tel. 116 117.
If you have received a group screening code
- Make an appointment for a coronavirus test at omaolo.fi. The Omaolo service is available 24/7.
Are you worried about your health or do you need support with treating a long-term illness. Are you suffering from symptoms that have occurred suddenly?
We offer public health nurse, nurse, doctor, physiotherapist, mental health nurse and substance abuse nurse services. We will start solving your problems during your first contact with us, utilising our varied team of specialists.
Kalasatama Health Station services:
on weekdays from 8:00 to 16:00
The callback service is busy
The callback service is unfortunately busy and there is a delay with the callback. We apologise for the inconvenience (6 July). The callback service is open weekdays 8–15 until 15 August.
We hope that clients only leave one callback request. We call back also during weekends and bank holidays.
In non-urgent matters, we ask clients to contact us later.
Answers to FAQs are found in the chatbot for health stations at www.hel.fi/terveysasemat (in Finnish). Conduct a symptom assessment at omaolo.fi. The service is open 24/7. You can be in contact with an expert, if necessary. On weekdays we reply to contact requests sent before 16.00.
The Medical Helpline provides service in cases of sudden health issues, tel. 116 117 (24 h).
In case of emergency, please call 112.
Please note! The callback service is open weekdays 8–15 until 15 August.
Pollen causes severe symptoms at the moment
- Remember that pharmacies sell good allergy medicines also without prescriptions (antihistamine tablets, eye drops, cortisone nose spray).
- You can renew your allergy medicine prescriptions electronically at omakanta.fi (if possible, ask to renew for two years).
- If you don’t have previous prescriptions, make a request at maisa.fi.
- Contact your own health station if necessary.
- We still recommend that you get tested for coronavirus with a low threshold.
In case of sudden illnesses and injuries
On weekdays during the day (8:00–16:00)
Call the service number of the Kalasatama Health Station.
tel. (0)9 31050333
You can also visit the Station in Kalasatama, at Työpajankatu 14 A.
In the evening and at night (16:00–8:00)
In the case of sudden illnesses and injuries in people over the age of 16, go to the emergency services.
The New Children’s Hospital (HUS) provides emergency services for children below the age of 16.
If you are uncertain
If you are uncertain whether you need emergency care or you need information about health services or treatment instructions, call the telephone health advice service.
tel. (0)9 310 10023
In the event of a severe and life-threatening illness or accident, please call the national emergency number 112.
We will always start by carrying out a care needs assessment so that we can help you as soon as possible. If an appointment is made for you, please register at the registration machine when you arrive to the reception.
Contact us online
If you have a contact person,
Send a message to your contact person
If you do not have a contact person,
Explain why you need help
Contact us by phone
Tel. 09 3105 0333
We have a call-back service.
We will take your call as soon as possible. Please note that our busiest time is usually during the morning.
I want to visit Kalasatama Health Station
Kalasatama Health Station
Työpajankatu 14 A
PO Box 6420
00099 City of Helsinki
Fax: 09 3105 0330
Mon–Fri from 8:00 to 16:00
Appointments should be cancelled at the latest by 12:00 the previous day.
You can cancel your appointment by calling your contact person or the service number.
tel. (0)9 3105 0333
I would like to book an appointment online for a vaccination, injection or removal of stitches or staples
Start using Maisa!
Social and health care services with you wherever you go
Maisa is a new digital channel for customers of social and health care services in Helsinki.
You can familiarize yourself with Maisa on the web at maisa.fi or download the free Maisa mobile app on your phone via the iOS or Android app store!
Note! The health care staff will reply to messages sent in Maisa within three workdays.
Johtava ylilääkäri, ledande överläkare, medical director
Ylihoitaja, överskötare, chief nursing officer
Ylilääkäri, överläkare, chief physician
Osastonhoitaja, avdelningsskötare, head nurse
Tiuraniemi Sanna, sij./stf./acting Vesterinen Marketta
Terveyskeskuslääkäri, hälsocentralläkare, health centre physician
Terveydenhoitaja, hälsovårdare, public health nurse
Sairaanhoitaja, sjukskötare, nurse
Perushoitaja, primärskötare, practical nurse
- Browse your prescriptions
- Request a renewal of a prescription
- View your treatment information
With the online health check-up and coaching programme available on the Omaolo service, you can improve your chances of leading a good, healthy life.
Go to the online health-check up here (in Finnish)
- You will receive a report and additional information about the factors affecting your health.
- An option for online health coaching.
After the health check
- Once you have completed the health check, you will receive a report containing your results and your life expectancy.
- If your risk of falling ill is elevated, send the summary to a health care professional.
112Please note! In the event of a severe and life-threatening illness or accident, please call the national emergency number