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Phone services

In urgent matters you can also seek help by phone.

 Telephone Health Service

Illustration of an employee who is giving advice on a phone.

Open 24 hours a day.

09 310 10023

The nurses of the Telephone Health Service provide the residents of Helsinki with health-related information, 24 hours a day. Please call the Telephone Health Service when you require treatment instructions for illnesses.



Maternity and child health guidance

Illustration of an employee who is giving advice on a phone.

09 3105 5530

Information and appointment. 

By calling this number, you can:

  • make an appointment for a maternity and child health clinic public health nurse
  • cancel a maternity and child health clinic appointment
  • ask for advice from a public health nurse.

If we cannot take your call immediately, we will call you back as soon as possible.



Oral healthcare appointment booking

09 3105 1400

You can use the service to book or cancel an appointment at a dental clinic.

The dental healthcare booking uses a call-back service. If they cannot answer your call immediately, you will be called back as soon as possible.

Emergency appointments in the evenings and weekends and during bank holidays can be made by calling 09 310 4999.



Emergency Social Services

Illustration of a family in a difficult situation.

Open 24 hours a day.

0206 96006

Emergency Social Services (sosiaalipäivystys) helps in the evenings and on weekends if you urgently need help from a social worker



Crisis emergency support

Illustration on a family in crisis.

Available 24 hours a day.

09 3104 4222

Crisis Emergency Support (Kriisipäivystys) can provide mental help and support if you find yourself in a sudden crisis. A sudden crisis may be a serious accident, the death of someone close to you, or experiencing violence.



Poison Information Centre

Illustration of bees and toxic mushrooms.

The Poison Information Centre answers questions concerning the prevention and treatment of acute poisonings every day, around the clock.

09 471 977

The Centre serves the whole of Finland by telephone.



Helsinki -info

Helsinki -info provides information and advice to both residents and visitors. The service advisers provide guidance and advice on matters related to the City of Helsinki and its services. Immigration Information also provides advice on immigration-related matters. The service is available in multiple languages (Finnish, Swedish, English, Arabic, French, Berberi, Somali, Dari, Farsi).

tel. 09 310 11 111


22.10.2020 13:17