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Traffic accident

Traffic accidents require brisk but calm actions. The situations may be very different and the weather conditions, too, vary significantly between the different seasons. It is important to start helping in a careful and safe manner. Other road users should also be quickly warned. If the situation so demands, attempts should always be made to save those injured in the accident, and emergency moves must be made, when necessary. Making an emergency call and, in some situations, first-aid extinguishing are also necessary.


  • Park your vehicle in a safe place along the road.
  • Switch on your car’s warning signals.
  • Use a high-visibility vest, a reflector or a light to ensure your visibility.

Situational assessment

  • Make a rough situational assessment by watching and listening to what has happened.
  • Assess the severity of the accident.
  • Find out the number on injured people and their condition.


  • If there are several helpers and no one is in charge of the actions, divide the duties as follows, for example:
    • Emergency call
      • Call to 112
      • Where the accident has happened; exact location (for example, name of the road, spot and lane)
      • What has happened; a simple explanation, such as (head-on collision with 3 cars, 3 victims, all in the cars and unconscious)
      • Listen to the instructions and follow them.
      • Only hang up the phone after receiving permission to do it.
      • If 112 does not answer right away, do not hang up the phone.
    • Warning others
      • Warn the other road users
      • Ensure that the warning triangle is placed towards the traffic approaching behind at a sufficient distance away from the accident site.
      • If necessary, place another warning triangle in the opposite direction.
    • First aid
      • Give first aid according to your own skills, one victim at a time and in the order of seeing them. Give life-saving first aid to everyone first!
      • Ensure the breathing and circulation of the injured people
      • Prevent suffocation by opening the airways
      • Stem any bleeding (especially that which is heavy)
      • Keep the injured person warm.
      • Monitor and soothe the injured person until professional help arrives. Do not leave the site until the professionals give you permission.
    • Emergency move
      • Only when necessary in order to save a life, for example if the patient cannot exit a burning car.
    • First-aid extinguishing
      • With the available equipment