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Feedback and contact information

Urban Environment Division, City of Helsinki

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Switchboard: 09 310 2611 (Mon–Fri 8am–4pm) 
Street address: Työpajankatu 8, opening hours Mon–Fri 8am–4pm

We are currently serving customers primarily online and over the phone  read more.

Customer Service

Telephone service, tel. 09 310 22111 

  • Mon–Thu 8.15–16
  • Fri 10–15
Työpajankatu 8 service point

  • Mon–Tue 8.15–12
  • Wed–Thu 12–15
  • Fri 10–14

You can search for employees’ direct phone numbers and e-mail addresses by name: 

Other Customer Service Points


Click the headings below to open the contact information.

Streets, green areas and parking

City planning

Real estate formation and maps,   

Building Control Services

Plots and geotechnology

Wholesale Market

Environmental Services (information services related to food, housing health and protection of animals)

Urban Environment on social media (In Finnish) »