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Feedback and contact information

Urban Environment Division, City of Helsinki

Switchboard: 09 310 2611 (Mon–Fri 8am–4pm)
Street address: Työpajankatu 8, opening hours Mon–Fri 8am–4pm (closed from 30 November to 20 December to prevent the spread of the coronavirus)

We are currently serving customers primarily online and over the phone.
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Customer Service

Telephone service, tel. 09 310 22111 

  • Mon–Thu 8.15–16
  • Fri 12–15
Työpajankatu 8 service point is closed from 30 November to 20 December to prevent the spread of the coronavirus.

  • Mon–Tue 8.15–12
  • Wed–Thu 12–15
  • Fri 12–15

You can search for employees’ direct phone numbers and e-mail addresses by name: 



Other Customer Service Points

Housing


Click the headings below to open the contact information.

Streets, green areas and parking

City planning

Real estate formation and maps,   

Building Control Services

Plots and geotechnology

Wholesale Market

Environmental Services (information services related to food, housing health and protection of animals)


Urban Environment on social media (In Finnish) »