All the housing applications will change this autumn and all applicants must submit a new application. A new application can be submitted for Ara apartments as well as when swapping apartments with an exchange partner. We have also re-launched our e-services of Rental Apartment Search. Therefore you can now view, update and confirm your applications.
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The new rental housing applications require authentication
After completing the application, you need to authenticate yourself with your online banking credentials or mobile certificate. If you are applying for housing with a co-applicant, the co-applicant must also authenticate themselves and confirm the housing application in order for the application to be valid and included in the tenant selection. Once you have submitted the application, the co-applicant receives an email with a link for authentication.
Authentication means proving your identity. If you do not have online banking credentials or a mobile certificate, you can authenticate yourself after submitting your application by visiting the Rental Apartment Search customer service at Työpajankatu 8 and proving your identity with an official identity card (driving license, passport or identity card).
If you are already living in a city-owned Ara rental apartment, you can also use this housing application to apply for a change to an apartment that is becoming available. If you are swapping apartments with an exchange partner, you must complete an application when swapping apartments.
You can apply an apartment with the old application until 4 November 2021
Please note that the service may be congested when new housing applications are opened. There is no hurry to fill in the new application for Ara apartment; you can very well continue your home search for a while with the old application. All the old applications will expire on 18 November 2021.
If you have submitted an application before 20 October and have valid housing application in asiointi.hel.fi, you can edit your application until 4 November 2021. After that, the applications can no longer be filled in or edited at asiointi.hel.fi.
All the housing applications will move away from asiointi.hel.fi and will be valid until 18 November 2021. Housing applications submitted by the applicant are stored in the client folder, where the applications can be viewed until 18 November 2021.