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Apply for an Ara apartment

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1. Explore instructions, selection criteria and residential areas

Start by reading the instructions on this page, read the selection criteria and check out the frequently asked questions. We also recommend getting to know the residential areas in advance.

All tenant selections are made based on the information given in the applications. The apartments are not allocated based on queuing. We only offer housing based on the search criteria you have selected in your application (e.g., rent, area or apartment feature, such as a balcony). 

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2. Fill out an application

If you are applying for an apartment alone (including children)

Fill out an Ara rental apartment application. We recommend adding a personal email address that only you use to your application.

After submitting your application, you will receive an email confirming receipt of the application. Please note that you must verify your application through strong authentication with online bank identifiers or a mobile certificate so that your application will be included in the tenant selection process.

If you are unable to verify your identity electronically, you can do so by visiting the rental apartment search customer service and verifying your identity using an official personal identity document (driving licence, passport or personal ID card). You will need a personal email address for verification and registration to be able to verify your identity at the customer service.

Once you have verified your application, it will be included in the tenant selection process. You can check the urgency level of your application via the Rental apartment search service. The application is valid for three (3) months.

If you amend your application or submit a new one, it will replace your previous application.

Note! Each applicant can only have one Ara rental apartment application valid at a time. You can still apply for other apartment types at the same time. Children included in an application may be included in more than one housing application at a time.

If you apply for an apartment together with a co-applicant (including children)

Fill out an Ara rental apartment application together with your co-applicant, or make sure that you have all the necessary details regarding the co-applicant. We recommend that you and the co-applicant include a personal email address in the application.

Once you have submitted the application, you and your co-applicant will receive an email confirming receipt of the application. Please note that both you and your co-applicant must verify your application via strong authentication with online bank identifiers or a mobile certificate so that your application will be included in the tenant selection process.

If you are unable to verify your identity electronically, you can do so by visiting the rental apartment search customer service and verifying your identity using an official personal identity document (driving licence, passport or personal ID card). To be able to verify your identity at the customer service, you will need a personal email address for verification and registration.

Once you have verified your application, it will be included in the tenant selection process. You can check the urgency level of your application via the Rental apartment search service. The application is valid for three (3) months.

If you amend your application or submit a new one, it will replace your previous application. Both applicants can amend the application.

Note! Each applicant can only have one Ara rental apartment application valid at a time. You can still apply for other apartment types at the same time. Children included in an application may be included in more than one housing application at a time.

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3. Modify, renew or withdraw your application as necessary

If your situation or your preferences change, you can modify your application via the rental apartment search service. Please note that only you can modify the details in your application, not our housing advisers.

After being modified, your application will be valid for another three months. If your application has expired, you can submit a new application.

Read more about modifying your application

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4. Reviewing your application following physical identity verification

If you verified your apartment application through physical identity verification by visiting the customer service and presenting your personal identification document, you can review your application by registering for and logging into the rental apartment search service. You will need a personal email address for registering and logging in.

When you have logged into the rental apartment search service, you can review and amend your application as well as verify apartment applications. Physical identity verification only needs to be done once, and the same credentials are used for applying any apartment types. 

If your Ara rental apartment application expires, you must submit a new application. The length of time that the application has been in the system has no significance in regard to receiving apartment offers.

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5. Wait for a possible housing offer and edit your application, if necessary​

Once you have verified your application, you can start waiting for an apartment offer. Unfortunately, we cannot give more information about the progress of an application, as there is no queuing system in place for the apartments, but the most suitable applicants are selected for each apartment based on their level of urgency.

Receiving a housing offer may take time, so we ask you to please be patient. It is impossible to estimate the waiting time because it depends on the number of apartments becoming available, on the type of apartment and the location as well as the applicant's preferences.

Unless your need for housing is extremely urgent, your chances of getting an apartment are very low. We cannot guarantee that you will receive an apartment, so please also apply for housing from other lessors. Affordable Ara rental apartments are available, for example, from companies such as M2-Kodit and A-Kruunu.


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6. Accepting a housing offer and submitting your attachments

If we offer you an apartment, you will receive a preliminary apartment offer by email as well as an SMS notification. The offer includes instructions for submitting attachments. ​

Examples of attachments requested when housing is offered: ​

  • Pre-completed tax return for your most recent tax year​
  • Payroll statement or other certificate of taxable monthly income​
  • Student certificate​
  • Statement of the value of property and the debt of the applicant's household​
  • Residence permit for at least 12 months or a certificate of registration

In case of a divorce: ​

  • Certificate of the divorce pending​
  • Nuptial agreement, a division of assets agreement or your own statement of wealth at the time of marriage​
  • An agreement on the guardianship and housing of the children (children under 15 years of age) ​
  • Apartment viewing and signing of the tenancy agreement​

After submitting the attachments, you will receive a confirmed apartment offer and the contact details of your local housing office by email. Please agree on viewing the apartment and signing the tenancy agreement with the lessor as soon as possible. You have three (3) weekdays to get to know the apartment and decide whether to accept it or not.




01.11.2021 11:49