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Frequently asked questions

1. How do I apply for non-subsidised housing?

    Non-subsidised housing is applied for through the Oikotie or the Vuokraovi website. 

    Please note that you need to submit a separate application for non-subsidised housing. If you have applied for a state-subsidised ARA rental apartment and you are also interested in applying for non-subsidised housing, you must submit a separate application.

    Each applicant can only have one active application for non-subsidised housing at a time, but the application can include several apartments of interest. 

2. Who can apply for non-subsidised housing?

    Anyone with a Finnish personal identity code may apply for non-subsidised housing. The applicant must hold either a residence permit for at least 12 months or a certificate of registration. 

3. What is resident selection based on?

    In the case of non-subsidised apartments, the first suitable applicant is selected. Applicants with either a residence permit for at least 12 months or a certificate of registration are selected as residents. 

    We offer applicants only one apartment at a time.   

    Please note that when we select applicants as residents, we will not be able to take into account the applicants’ previous leases or other commitments. For this reason, it is possible that you will have to pay rent for two apartments for some time. 

4. How quickly do you make the resident selections?

    Resident selections are made as soon as applications arrive and a suitable resident is found.

5. How do I make changes to my application?

You can make changes to your application and add new apartments to your application in your e-services folder. You can find your application in the folder entitled ‘Non-subsidised housing application’. After you make changes, your application is valid for another three months. 

You can also edit your information by submitting a completely new application. This new application replaces the application you have previously submitted. 

6. Can I submit an application without strong authentication?

    No, you cannot. The non-subsidised housing application process requires strong authentication, for example, online banking credentials or a mobile certificate. 

7. Do I have to provide attachments?

    As a rule, no. We only ask you to submit proof of either a residence permit for at least 12 months or a certificate of registration after you have received a housing offer. 

8. What should I do when I have received a housing offer?

    Contact the landlord. You will be sent the landlord’s contact information with the housing offer, so you can agree on viewing the apartment and signing the lease agreement. You have three (3) weekdays to learn more about the apartment and decide whether to accept it or not. 

9. Does a poor credit rating affect my chances of receiving a housing offer?

    Having rental debt or other such housing-related debts may prevent you from receiving a housing offer. You should have a sound credit rating from the past 12 months. 

23.12.2021 14:49