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Contact information and feedback

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Switchboard: +358 9 310 8600 (Mon–Fri 8am–4pm)

Information services (Mon–Fri 10 am–12 noon and 1–3 pm)

+358 9 310 44986 Daycare, playgrounds, comprehensive schools, upper secondary schools, vocational education

+358 9 310 88610 Helsinki Finnish Adult Education Centre
+358 9 310 49494 Helsinki Swedish Adult Education Centre Arbis

School enrolment for future first-graders 
The Education Division’s information service will assist you with any questions you may have about school enrolment, tel. 09 310 44986. Open on weekdays 10 am–12 pm noon and 1 pm–3 pm.

Daycare & education guidance for international families

This service is aimed at families who have moved or are planning to move to Helsinki from abroad. Customer service is available in Finnish and English, and we are happy to help you with any questions about daycare centres and schools for children in Helsinki.

Telephone customer service for international families is open on Mondays and Wednesdays. You can also email your enquiry or book a telephone or video conference call at We offer customer service in Finnish and in English.

Telephone: +358 9 310 33444 (Mondays and Wednesdays 14-17)

PLEASE NOTE! Due to the coronavirus restrictions, walk-in service is on hold until further notice and guidance is offered remotely. The service is available as a trial until the end of 2021. The Daycare & Education guidance is closed during Easter holidays 2.-5.4.

Guidance on English-language services

If you need guidance on bilingual or English education services, please contact Education coordinator Anni Holopainen by email at, or by phone on +358 9 310 27922. 

International relations

Due to the coronavirus, all international visits are cancelled until December 2020.

Before contacting us please note that the division does not coordinate activities such as job shadowing. Those interested in job shadowing or partnerships with schools are encouraged to search for a suitable partner on platforms such as eTwinning and School Education Gateway.

All school site visits and media visits from abroad are coordinated by the division; centres are not to be contacted directly.

International relations
Head of international relations Hanna Björkman
tel. + 358 9 310 82610

International and media visits
Planner of international affairs Marika Lahti
tel. + 358 9 310 82611 

Archives (copies of comprehensive and upper secondary school diplomas)

tel. +358 9 310 86346, +358 9 310 86638

To order copies of diplomas, please submit the relevant form (under Other forms) or see City of Helsinki eServices (under Teaching and education) 

Registry of the City of Helsinki
tel. +358 9 310 13700
Pohjoisesplanadi 11–13, Helsinki 17

Email addresses
Education Division:
Personal email addresses are in the format