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Accessibility statement Anti-bullying Programme

This accessibility statement concerns the Anti-bullying Programme (‘Kiusaamisen vastainen ohjelma’) website of the City of Helsinki’s Education Division. The website’s address is https://www.hel.fi/kasvatuksen-ja-koulutuksen-toimiala/antibullying-programme-en

Legislation applicable to the website

This website was published after 23 September 2018. The website must comply with the accessibility requirements set by the law.

Objective of the City

Regarding the accessibility of digital services, Helsinki’s objective is to achieve the AA level or higher as defined in the Web Content Accessibility Guidelines (WCAG), as far as reasonably possible.

Compliance status

This website complies with the critical statutory accessibility requirements at the AA level of WCAG v2.1 but includes the following deficiencies.

Inaccessible content

The content specified below does not comply with all the accessibility requirements set by the law.

The website of the Anti-bullying Programme includes the deficiencies listed below.

Deficiencies detected

Critical errors

  • No critical errors

Significant errors

  • Missing text alternative
    The image on the front page does not have a text alternative. Without a text alternative, a person using a screen reader cannot know what the image is depicting (WCAG 2.1 Non-Text Content, level A)
  • Link marked only with colour
    The location link is marked only with colour, which makes the link more difficult to identify (WCAG 2.1 Use Of Colour, level A).
  • The close button of the log-in screen is insufficiently described
    The technical description of the closing element of the log-in function for the e-services is insufficient. The screen reader describes the element as ‘X’. The user cannot know what the element does (WCAG 2.1 Headings and Labels, level AA).
  • Browsing order of the log-in function
    The technical browsing order does not match the visual layout of the log-in function. When a screen reader user has opened the log-in function and starts browsing the site with the arrow keys, the site’s search field appears before the log-in function. A screen reader user may easily have the impression that the log-in function cannot be activated (WCAG 2.1 Meaningful Sequence, level A).

Other errors

  • The PDF attachment files on the site are not accessible. This does not prevent the use of the site, but users may have difficulties reading the content of the attachments.

Correction of deficiencies

We will attempt to correct the content-related errors and deficiencies as we become aware of the errors.

The City of Helsinki’s websites are being revised. Along with the revision, the website of the service network design will be moved to a new platform that better fulfils the accessibility requirements. The accessibility issues caused by the current publication system will be updated to become accessible during the revision if not sooner. The revision is estimated to be completed by the end of 2021.

You can request website content in an accessible format

You can contact this site’s administrator to request the content that is inaccessible due to the deficiencies mentioned.
Education Division, Communications Services
Töysänkatu 2 D
FI-00510 Helsinki
PO Box 51300, 00099 City of Helsinki

Users can also request inaccessible content in an accessible format by e-mail to helsinki.palaute@hel.fi or via the feedback form.We attempt to respond to any requests within a reasonable time.

Preparation of the accessibility statement

This statement was created on 18 September 2020.

Accessibility assessment

The accessibility assessment complies with the guidelines of the City of Helsinki and methods that aim to ensure the accessibility of the website at all stages.
Accessibility has been verified through an audit performed by an external specialist and through self-assessment.

The accessibility of the site was checked by using programmatic accessibility checking and checking the site manually. The functional observations made in the testing apply to both the desktop environment and the mobile device environment.

The programmatic checking was carried out by using Siteimprove’s automatic accessibility testing tool and browser extension.

The manual testing was carried out using Chrome and Firefox browsers, their 200% modes and IT tools such as screen reader programs, controllers and special keyboards. The mobile testing was carried out using iOS and Android operating systems and screen reader programs designed for them.

The City of Helsinki Service Centre carried out the external specialist audit.

The website of the Anti-bullying Programme has been implemented on a website base used by many of the City’s sites. The website for the service network design is one of the sites built on such as shared base. Based on the audit report for this site and applying this report, we can state that there are similar accessibility issues with similar websites. The accessibility assessment of the Anti-bullying Programme website is based on the audit report of the similar website of the service network design Palveluverkkosuunnittelun verkkosivuston auditointiraporttiin, pdf . (PDF in Finnish).

Updates to the accessibility statement

The accessibility of the website will be maintained through constant supervision as the technology or content change, as well as through regular inspections. This statement will be updated in connection with the changes to the website and as accessibility is inspected.

Feedback and contact information

The operator responsible for the website’s accessibility:
Education Division, Communications Services
Töysänkatu 2 D
FI-00510 Helsinki
PO Box 51300, 00099 City of Helsinki

Reporting inaccessible content

If a user feels accessibility requirements are not met, they may report this by e-mail to helsinki.palaute@hel.fi or via the feedmack form  www.hel.fi/feedback.

Requesting information in an accessible format

If a user feels they are not receiving the website’s content in an accessible format, they may request this information by e-mail to helsinki.palaute@hel.fi or via the feedback form www.hel.fi/feedback.We attempt to respond to any requests within a reasonable time.

Legal protection of accessibility, Execution proceedings

If a person feels their report or request has not been responded to or the response is not satisfactory, they may report the matter to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency includes a detailed description of how the matter will be processed.

Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit
https://www.saavutettavuusvaatimukset.fi/ (in Finnish and Swedish)
saavutettavuus@avi.fi
Switchboard: +358 (0)2 95 016 000
Open Mon–Fri 8:00–16:15

Accessibility in the City of Helsinki

The City of Helsinki aims to be accessible to all. The City’s goal is for all residents to be able to move and function in Helsinki with ease, and for all content and services to be accessible to all.

The City contributes to the accessibility of digital services by making publications more consistent and organising accessibility-related training for its employees.

The accessibility level of websites is constantly monitored in the maintenance of the sites. Deficiencies observed are reacted to immediately. The aim is to carry out all required changes as soon as possible.

Persons with disabilities and users of assistive technologies

The City offers guidance and support to people with disabilities and people using assistive technologies. Support is available on the guidance pages specified on the City’s websites and via the phone service.

Approval of the accessibility statement

This statement was approved by the Communications Services of the Education Division on 10 September 2020.
Töysänkatu 2 D
FI-00510 Helsinki
PO Box 51300, 00099 City of Helsinki



04.01.2021 11:54