Virka-info is the Helsinki City Information Center for residents and immigrants, located at Helsinki City Hall. Entrances at addresses Sofiankatu 1 and Pohjoisesplanadi 11-13. City Hall is open Mon-Fri 9-19 and Sat-Sun 10-16.

You can contact Virka-info by phone, chat, twitter, or through Helsinki City online feedback form.

Services are open Mon-Thu 9-16, Fri 9-15

Ask a question or give feedback using the feedback form


Information Center tel. +358 9 310 111 11

- information and advice on Helsinki City services

- Via Information Chat you can get information on Helsinki City services.


Information Center on Immigration Issues tel. +358 9 310 111 12

- information on immigration issues in several languages

- advice about residence permits, registration, citizenship applications etc.

- joint service agreement with Finnish Immigration Service, Helsinki Register Office and Police Department

- service languages: Finnish, English, Arabic, Russian, Somali, Dari, Farsi, French, Bulgarian, Berber

- Via Immigration Chat you can get information on immigration issues.



14.09.2017 10:52