You can contact Helsinki City Information and Immigration Information by phone, chat, twitter, or through Helsinki City electronic feedback form.

Our services are open Mon-Thu 9-16 and Fri 10-15.

Ask a question or give feedback using the feedback form


Helsinki City Information tel. +358 9 310 11 111

  • Information and advice on Helsinki City services
  • Via Information Chat  you can get information on Helsinki City services and immigration related matters.
  • Twitter account (@helneuvonta) 


Our service  is closed at the City Hall lobby from 22 of September and it will move to Helsinki Central Library "Oodi" on  December 5th. Read more 

You can get our advise services face-to-face at International House Helsinki -service point, address Albertinkatu 25, Mon-Thu 9-16 and Fri 10-15

The address of our new webpage is:  

02.11.2018 15:18