You can contact Information and Immigration Information by phone, chat, email, twitter, or through Helsinki City electronic feedback form.

Services are open Mon-Thu 9-16 and Fri 9-15.

Ask a question or give feedback using the feedback form


Information tel. +358 9 310 111 11

  • information and advice on Helsinki City services
  • Twitter account (@helneuvonta)
  • email: neuvonta(at)
  • information desk at Helsinki City Hall, Sofiankatu 1 / Pohjoisesplanadi 11-13, open Mon-Fri 9-19 and Sat-Sun 10-16


Immigration Information tel. +358 9 310 111 12

  • information on immigration issues in several languages
  • service languages: Finnish, English, Arabic, Russian, Somali, Dari, Farsi, French, Bulgarian, Berber
  • advice about residence permits, registration, citizenship applications, Finnish and Swedish language courses etc.
  • joint service agreement with Finnish Immigration Service, Helsinki Register Office and Police Department
  • email: maahanmuuttoneuvonta(at)

14.02.2018 10:07