We can advise and guide you when you are looking for information on the city services and immigration related matters.
We help you in several languages in our service points, over the phone or in our chat. You can find the chat service on the bottom right corner of this page.
When you need to consult us face to face, we welcome you in our service points in the Central Library Oodi and in IHH (International House Helsinki).
In Oodi you can find Helsinki-info's multilingual service advisors at the entrance hall level. There are several self-service computers and as well a possibility to copy, scan and print your documents near our service point.
International House Helsinki is a joint service point of different authorities, targeted especially for newcomers in Helsinki. We can advise you on matters related to city services and general immigration matters.
You can leave written feedback and questions via the city feedback system.
We can assist you in using the city's electronic services and forward remote digital support requests.