COVID 19: Due to the coronavirus situation our advisory service is available only in central library Oodi and by chat and telephone.
We advise and guide you when looking for information on the city services and immigration related matters. Based on years of experience, we help you in several languages via different channels.
When you need to consult us face to face, we welcome you in the Central Library Oodi (temporarily closed)or IHH (International House Helsinki) service point. You will also be able to call us or to contact us via chat. To chat with us, please, go to the bottom of this page.
At the Central Library Oodi's entrance hall you find Helsinki-info´s multilingual service advisors.There are several computers for self-service and as well a possibility to copy, scan and print your documents.
IHH (International House Helsinki) is a joint service point of different authorities, targeted especially for newcomers in Helsinki. We advise you in matters related both to immigration and to the city services.
We advise on all corona related issues especially in Arabic and Somali, at our information point in the Itis shopping center.
We also help you in using the city's electronic services and provide digital support.
You can leave your written questions and feedback via the city feedback system.