Frequently asked questions
1. Where can I find information about services in my area?
2. Where can I reserve city meeting spaces and facilities for my own use?
Varaamo is the City of Helsinki premises reservation service. Most of the facilities are free of charge. For more information, please contact.
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3. How can I apply for a day-care place for my child?
Information related to daycare, playground activities and preschool is provided by the counseling of the Childhood and Education Division.
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4. Where can I get a residents' parking account and ask about other matters related to parking?
5. Who is responsible for the maintenance of streets and parks, as well as cleaning up street dust If I need to report or ask something?
The Urban Environment Division is responsible for the maintenance of street, park and green areas. For information on seasonal matters, please refer to the news section on the Urban Environment Division's website.
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6. Where can one get a building permit and advice on issues related to permit processes?
7. How can I obtain more information regarding an invoice received from the City?
8. How can I apply for rental housing from the City?
9. Where do I get information on what is our local school in our area?
10. Where can I get information about new planning and building in Helsinki?
11. Where can I get information about events in Helsinki?
12. Where can I ask about seniors' services?
13. Where can I get information about starting a business?
14. How can rent a selling place from the Square or Outdoor Market or Flea Market?
15. Where can I get information about decisions made by the City Board and the City Council?
The Registrar´s Office provides information on the pending administrative cases being under process as well as on decisions throughout the processing time.
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16. How can I apply for City grants for association?
17.
What should I do for a residence permit or for an extension of a residence permit?
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For applying a residence permit or for extension of the residence permit, please contact to the Finnish Immigration Service and book an appointment: https://migri.fi/en/service-points Book your appointment online: https://migri.vihta.com/public/migri/#/home Please, check that you have all the necessary documents before you arrive at the service point.
Further information
City services available via e-services
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18. I am a European citizen and I would like to move to Helsinki to live there. How does it work?
As an EU-state´s citizen, you can be in Finland for a maximum period of three months without registering your right of residence. If you wish to stay longer than three months and register as a resident of Helsinki, you need to have a job or an active company, or some other grounds such as a studying place or a long-term family relationship.
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19. Where can I find Finnish language courses in the Helsinki Metropolitan Area?
20. I have a temporary residence permit. How and where can I renew it?
Residence permits are renewed by Finnish Immigration Service in Finland. Remember to book your appointment with the Finnish Immigration Service's service point in advance. The appointment has to be made online via the electronic appointment system:https://migri.vihta.com/public/migri/#/home
Observe: The Police of Finland manages migrants' identity card applications.
Further information on applying for an identity card
Further information on immigration issues: www.migri.fi
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21. I have reserved an appointment at a service point of the Finnish Immigration Service, but my residence permit will expire before the appointment date. What should I do?
According to the Finnish Immigration Service, a residence permit must be renewed before it expires. It is not sufficient that the applicant has made a reservation for an appointment if the residence permit expires before the date of the appointment. Residence permit holders in this situation should contact to the Finnish Immigration Service.
Further information on immigration issues: www.migri.fi
You can find the service points of the Finnish Immigration Service from here: www.migri.fi
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22. Can I work while awaiting the decision on my work-based residence permit application?
23. May my parents be granted a Finnish residence permit?
Relatives other than members of the nuclear family may, in some circumstances, be granted a residence permit on the ground of family ties. You cannot apply for a residence permit on behalf of them, therefore they have to apply for themselves.the Finnish Immigration Service.
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24. How can I apply for Finnish citizenship?
If your identity has been reliably clarified and you fulfill the other citizenship requirements, you can apply for Finnish citizenship. In certain cases, you may also obtain Finnish citizenship by declaration.
More information:
https://migri.fi/en/home
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25. I moved from abroad to Helsinki and I have children at school age. How can they start school?
Your child can receive a preparatory training prior to the basic education, where he/she can learn Finnish or Swedish. Preparatory teaching is intended for all immigrant children who do not yet speak Finnish or Swedish. After the preparatory teaching, the pupil moves to an ordinary class. For matters related to school and preparatory education, contact the Helsinki City´s Division of Childhood and Education Division.
https://www.hel.fi/helsinki/en/
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26. How do I enroll in a sports course?
You need to enroll electronically in sports course. There is a separate enrollment for spring and autumn courses. For more information on course offers and detailed instructions, please, consult the Sports services website.
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13.11.2020 15:14
