Frequently asked questions

1. Who can I contact regarding questions on applying for income support?

2. How can I find out where the nearest health station is?

3. How can I apply for a day-care place for my child?

4. How can I obtain a resident parking permit?

5. Who is responsible for the maintenance of streets and parks, as well as cleaning up street dust?

6. How can I obtain a construction permit or advice on permit processes?

7. How can I obtain more information regarding an invoice received from the City?

8. How can I apply for rental housing from the City?

9. How can I obtain information on issues related to indoor air quality problems?

10. How can I obtain information on zoning, city planning and new construction in Helsinki?

11. What is on in Helsinki?

12. How can I find the shortest route to my destination using public transport?

13. How can I obtain information on becoming an entrepreneur in Helsinki?

14. How can I obtain a seasonal sales permit or a regular vending stall at market squares or flea markets?

15. How can I obtain information on the decisions made by the City Board and City Council?

16. How can I apply for City grants for association?

17. What services are available via City of Helsinki e-services website?

18. I am an EU citizen and I would like to move to Helsinki. How do I go about it?

19. How can I find Finnish language courses in the Helsinki metropolitan area?

20. My fixed-term residence permit is expiring soon. Where can I renew it?

21. I have reserved an appointment at a service point of the Finnish Immigration Service, but my residence permit will expire before the appointment date. What should I do?

22. Am I allowed to work while I wait for a decision on a residence permit application submitted on the ground of employment?

23. Is it possible for me to obtain a Finnish residence permit for my parents?

24. How do I apply for Finnish citizenship?

25. I have moved to Helsinki from abroad and I have school-aged children. How can they start school?

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