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Contact information

Helsinki-info


Call 09 310 11 111 or ask via Chat.

Our customer service is open Mon-Thu 9-16 and Fri 10-15.

PO. Box 1, 00099 City of Helsinki


The City of Helsinki has decided on March 15 that the City’s customer service functions will prefer electronic and telephone services over face-to-face counseling. For this reason Helsinki-info’s service points at Central library Oodi and International House Helsinki (IHH) have been closed and face-to-face advice is currently being transferred to telephone and chat counseling.

Our exceptional opening hours in telephone and chat:

Thu 9.4. our service is open 9-15

Fri 10.4. - Mon 13.4. service closed


You find Helsinki-info´s multilingual service advisors at the Central Library Oodi's entrance hall, next to the library's service point. There are several computers for customers and advice you using them. 

Our service point in Oodi (address: Töölönlahdenkatu 4) is open Mon-Thu 9-18, Fri 10-18.

Our exceptional opening hours at Oodi:

Helsinki-info’s service points at Central library Oodi and International House Helsinki (IHH) have been closed and face-to-face advice is currently being transferred to telephone and chat counseling.

  

IHH (International House Helsinki) is a joint service point of different authorities, targeted especially for new-comers in Helsinki. We advise you in matters related both to immigration and to the city services. From IHH, you will also get the services of the Local Register Office, Kela, Tax Office, TE-Employment Services, etc. meant for immigrants.

Our service point at IHH (address: Lintulahdenkuja 2, 2nd floor) is open Mon-Thu 9-16 and Fri-10-16.

Our exceptional opening hours at IHH

Helsinki-info’s service points at Central library Oodi and International House Helsinki (IHH) have been closed and face-to-face advice is currently being transferred to telephone and chat counseling.


 


 






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30.03.2020 16:36