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Contact information


The City of Helsinki has decided that the City’s customer service functions will prefer electronic and telephone services over face-to-face counseling.


Our service is available Monday to Thursday 9-16 and Friday 10-15, call or chat us.

PO. Box 1, 00099 City of Helsinki

At the Central Library Oodi's entrance hall you find Helsinki-info´s multilingual service advisors.There are several computers for self-service and as well a possibility to copy, scan and print your documents.  

Our service point at Oodi is open Monday to Thursday 9-18, Friday 10-18


IHH (International House Helsinki) is a joint service point of different authorities, targeted especially for newcomers in Helsinki. We advise you in matters related both to immigration and to the city services.

COVID 19: Our service point at International House Helsinki (IHH) is open Monday-Thursday 9-16, Friday 10-16 starting 31st of August. For the time being our service at IHH is only for appointment customers of other IHH partners.



11.09.2020 15:01