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Communication

The division carries out the communications tasks of central administration and coordinates all City communications operations. The division provides general citizen information and information to immigrants. The division also develops participation and coordinates activities related to participation.

Communications

The Communications unit is responsible for domestic and international general City communications; the communications functions of the City central administration, financial management, economic development and personnel affairs; the City’s centralized external Web communications; and the guidance and coordination of the communications functions of the City’s administrative bodies.

The Communications unit provides information about the operations and decisions of the City Council, City Board and central City management, and the unit informs city residents about the City services and other City activities. The unit serves the Finnish and international media. The unit maintains the City’s website Hel.fi and publishes Helsinki Info, an information bulletin for residents, four times in a year.

Participation and Citizen Information

The Participation and Citizen Information unit is responsible for the development and City-wide coordination of participation, electronic participation-related services and models for local participation; general citizen information services and special information to immigrants.

Helsinki City advisory service Helsinki-info provides information and advice on the city services and immigration related matters in several languages from Monday to Friday 9-16 at Central library Oodi, address: Töölönlahdenkatu 4. and by telephone at +358 (0)9 310 11 111.

The Infofinland.fi online service provides information for immigrants to Finland and those planning to move to Finland. The portal contains a wide range of basic information about Finland and Finnish society including information about various permits in 12 languages. Infopankki.fi also maintains the Finnishcourses.fi website, which provides information about Finnish-languages courses in the Helsinki Region.

The head of the division is Chief Communications Officder Liisa Kivelä.