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Housing consultation

Picture from a street

Housing consultants offer help and advice on various housing-related problems. Various life difficulties can be the reason for housing problems. There are different channels and service systems that offer help for these kind of difficulties, and housing consultants may steer the customer towards these services when necessary. If you would like to meet a housing consultant, you can make an appointment with the housing consultant in your residential area. Check the contact information to find out if there is a housing consultant in your area.

A housing consultant can help you with:

  • difficulties with paying rent  
  • threat of eviction
  • applying for allowances and benefits
  • other housing challenges

Contact us on time

  • It is important that any problems with housing are solved as early on as possible.  The housing consultant can review your situation comprehensively. For example, they can evaluate problems with rent. When necessary, the housing consultant can, with your permission, contact Social Services or Kela. The aim is that your situation is improved and that housing can continue as normal. Housing consultants are committed to professional confidentiality.
  • Click here for Finnish-language instructions on how to send a secure e-mail (PDF)    
  • Don't put sensitive information in a normal e-mail

Housing counsellors at local social work and social instruction units:

Western district       

Herttoniemi district    

Kallio district

  • Postal codes: 00240, 00500-00550 ja 00580-00610
    Pauliina Partanen  tel. +358 (0)9 3104 4012, e-mail pauliina.partanen@hel.fi     
    Nina Vuorre tel. +358 (0)9 3104 4014

Northern district 

  • Postal codes: 00620-00690, 00710,00740-00770,00790, not Heka Oy clients
    Elina Hänninen tel. +358 (0)9 3102 4458
  • Postal codes; 00700, 00720, 00730, 00780 and Heka-Malmi Oy clients
    Elina Uusitalo tel. +358 (0)9 3104 1210

Housing counsellors in the properties of the City of Helsinki Heka Oy:
The counselling is only for residents of these properties. In urgent matters, please contact your own property or a social services unit.

Heka Haaga Oy

Heka Kannelmäki Oy

Heka Malminkartano Oy  (Thursdays)
Merja Kallinki tel. +358 (0)9 3104 2996

Heka Kantakaupunki Oy
Maarit Lehtinen tel. +358 (0)9 4766 7410

Heka Kumpula Oy
Heka Kansanasunnot Oy (Wednesdays)
Pauliina Partanen tel. +358 (0)9 3104 0012     
Nina Vuorre tel. +358 (0)9 3104 40014

Heka Pikkuhuopalahti Oy (Thursdays)
Tuuli Tervo tel. +358 (0)9 3104 2995

Heka-Kontula Oy 
Satu Rautiainen tel. +358 (0)9 7705 5038
telephone hours 9-10

Heka-Maunula Oy
Sari Torvinen tel. +358 (0)9 3104 2994, +358 (0)40 504 4506
telephone hours 9-10

Heka-Myllypuro Oy  
Mila Uysal   tel. +358 (0)9 7705 5102
telephone hours Wed and Thu 9-10   

Heka-Puotila Oy 
Mila Uysal tel. +358 (0)9 3434 0320 
telephone hours Mon and Tue 9-10 

Heka-Vesala Oy          
Marja Bergman tel. +358 (0)9 7705 5033, +358 (0)50 3244 226

Heka-Suutarila Oy

Heka Jakomäki Oy
Niina Vasara tel. +358 (0)9 3507 0013 

Heka-Vuosaari oy
Maria Nordman  tel. +358 (0)9 3417 3031

Heka-Laajasalo Oy
Heka-Roihuvuori Oy (Herttoniemenranta) 
Marianne Merikanto tel. +358 (0)9 3104 2992

Heka Malmi Oy  (Wednesdays)
Elina Uusitalo tel. +358 (0)9 3104 1210

Heka Siilitie Oy
Heka Roihuvuori Oy (Herttoniemi, Roihuvuori)
Sari Ylitalo tel. +358 (0)9 3104 2993


Senior Social Instructor 
Anne Kinni
tel. +358 (0)9 3104 6783
e-mail anne.kinni@hel.fi



 05.11.2020 06:35