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Contact information

The callback service is busy

The call-back services of health stations are busy. We apologise that returning calls is taking longer than usual.

  • Please note that only one callback request at one health station is possible.
  • If your business is about COVID-19, you can complete the symptom questionnaire on Omaolo and book a testing appointment.
  • In non-urgent matters, you can also contact your health station via Maisa. Non-urgent contact requests via Maisa are replied to within three business days, approximately. Maisa messages are saved into the customer and patient data system.
  • Answers to FAQs are found in the chatbot for health stations at hel.fi/terveysasemat (in Finnish).
  • If other unexpected symptoms occur conduct a symptom assessment at omaolo.fi. The service is open 24/7. You can be in contact with an expert, if necessary. On weekdays we reply to contact requests sent before 16.00.

The Medical Helpline provides service in cases of sudden health issues, tel. 116 117 (24 h).

In case of emergency, please call 112.

The callback service for the health stations is open Mon–Fri 8–16.


Start using Maisa!


Social and health care services with you wherever you go

Maisa is a new digital channel for customers of social and health care services in Helsinki.

You can familiarize yourself with Maisa on the web at maisa.fi or download the free Maisa mobile app on your phone via the iOS or Android app store!

Note! The health care staff will usually reply to messages sent in Maisa within three workdays. At the moment (autumn 2021) replies take longer time than usual. Don't send a new message about the same issue.

Read more about Maisa


Wear a face mask in social and health care services

We recommend that everyone over the age of 12 uses a face mask in all facilities within social and health care services.

Read more here: Coronavirus updates from Helsinki


Influenza vaccinations start at the start of November

Influenza vaccinations will start in Helsinki on 1 November and the vaccinations will be given at the current coronavirus vaccination points. Vaccinations are given by appointment and the appointment booking opens at the end of October. We will inform separately about the exact time.

Corona vaccination of Helsinkians

Information about corona vaccinations here: coronavaccination-en.hel.fi

The COVID-19 vaccination certificate will be available on My Kanta within five days of vaccination. Read more: Where do I get the vaccination certificate?

Treatment of patients with symptoms of respiratory tract infections and COVID-19 begins at own health stations on 1 October

Centralized COVID-19 health station operations in Laakso and Malmi has ended on 30 September 2021.

In the future, clients with Covid-19 and other patients with respiratory tract symptoms will be treated at their own health station by appointment.

The treatment of respiratory tract infections is primarily home care and does not require the evaluation of a health care professional.

If you feel that you need a nurse's or doctor's assessment, make a symptom assessment at omaolo.fi or contact the Coronavirus Helpline tel. 09 310 10024 (8:00–18:00 every day) or the service number of your own health station.

Please do not head directly to a health station, but always contact a professional by phone or electronically in advance.

Do you suspect a coronavirus infection?

What to do if you suspect having contracted the coronavirus


Haaga Health Station
Jakomäki Health Station 
Kalasatama Health and Well-Being Centre
Kannelmäki Health Station
Kivelä Health Station
Kivikko Health Station 
Kontula Health Station
Laajasalo Health Station
Laakso Corona Health Station: Operations at the Laakso and Malmi coronavirus health stations has ended on 30 September.
Lauttasaari Health Station
Malmi Health Station
Malminkartano Health Station 
Maunula Health Station
Munkkiniemi Health Station
Myllypuro Health Station
Oulunkylä Health Station
Paloheinä Health Station
Pihlajamäki Health Station
Pitäjänmäki Health Station
Puistola Health Station
Ruoholahti Health Station
Suutarila Health Station 
Töölö Health Station
Viiskulma Health Station
Vuosaari Health Station

Health stations on the map



08.10.2021 13:46