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Contact information

The callback service is busy

The call-back services of health stations are busy. We apologise that returning calls is taking longer than usual.

  • Please note that only one callback request at one health station is possible.
  • If your business is about COVID-19, you can complete the symptom questionnaire on Omaolo and book a testing appointment.
  • In non-urgent matters, you can also contact your health station via Maisa. Non-urgent contact requests via Maisa are replied to within three business days, approximately. Maisa messages are saved into the customer and patient data system.
  • Answers to FAQs are found in the chatbot for health stations at hel.fi/terveysasemat (in Finnish).
  • If other unexpected symptoms occur conduct a symptom assessment at omaolo.fi. The service is open 24/7. You can be in contact with an expert, if necessary. On weekdays we reply to contact requests sent before 16.00.

The Medical Helpline provides service in cases of sudden health issues, tel. 116 117 (24 h).

In case of emergency, please call 112.

The callback service for the health stations is open Mon–Fri 8–16.


Start using Maisa!


Social and health care services with you wherever you go

Maisa is a new digital channel for customers of social and health care services in Helsinki.

You can familiarize yourself with Maisa on the web at maisa.fi or download the free Maisa mobile app on your phone via the iOS or Android app store!

Note! The health care staff will usually reply to messages sent in Maisa within three workdays. At the moment (August 2021) replies take longer time than usual. Don't send a new message about the same issue.

Read more about Maisa


Wear a face mask in social and health care services

We recommend that everyone over the age of 12 uses a face mask in all facilities within social and health care services.

Read more here: Coronavirus updates from Helsinki


Corona vaccination of Helsinkians

Information about corona vaccinations here: coronavaccination-en.hel.fi

The COVID-19 vaccination certificate will be available on My Kanta within five days of vaccination. At present, about 95 percent of the vaccination data of Helsinki residents is on My Kanta. If the certificate is not yet available on My Kanta, please wait for the data to be transferred. Read more info at coronavaccination-en.hel.fi:

Where do I get the vaccination certificate?

It is safe to visit health stations also in coronavirus times – non-critical services can be delayed

Due to the coronavirus epidemic access to treatment in non-critical situations can take longer than usual at the health stations. The health stations are open and you do not need to cancel your appointments. It is safe to visit health care services.

It is important to take care of your and the loved ones health also during the coronavirus epidemic, both in case of an acute trouble and a long-term condition.
It may be fateful not to seek help, if the sicknesses get worse.

The lobby greeter will receive you at the health station. The greeter's task is to guarantee you a safe visit. He or she will ask you a few questions and then guide you forward. Thank you for your cooperation!

Do you suspect a coronavirus infection?

If you have symptoms

  • Take the online symptom check-up at omaolo.fi. You will receive instructions based on your symptoms, and you can also book an appointment for a coronavirus test via the service, if necessary. The Omaolo service is available 24/7.
  • If you cannot use the online symptom checker, call the Coronavirus Helpline, tel. 09 310 10024 (every day from 8:00–18:00).

If you have received an exposure notification from the Koronavilkku app

  • Book an appointment for a coronavirus test, even if you do not have any symptoms. Make the appointment at omaolo.fi. The Omaolo service is available 24/7.
  • If you cannot use the Omaolo service, call the Coronavirus Helpline, tel. 09 310 10024 (every day from 8:00–18:00).

If the Coronavirus Helpline is not available and your symptoms are mild, wait until the next day and call again. If you cannot wait and your situation is urgent, ring the national 24/7 Medical Helpline at tel. 116 117.

What to do if you suspect having contracted the coronavirus

If you have received a group screening code

  • Make an appointment for a coronavirus test at omaolo.fi. The Omaolo service is available 24/7.

Haaga Health Station
Jakomäki Health Station 
Kalasatama Health and Well-Being Centre
Kannelmäki Health Station
Kivelä Health Station
Kivikko Health Station 
Kontula Health Station
Laajasalo Health Station
Laakso Corona Health Station
Lauttasaari Health Station
Malmi Health Station
Malminkartano Health Station 
Maunula Health Station
Munkkiniemi Health Station
Myllypuro Health Station
Oulunkylä Health Station
Paloheinä Health Station
Pihlajamäki Health Station
Pitäjänmäki Health Station
Puistola Health Station
Suutarila Health Station 
Töölö Health Station
Viiskulma Health Station
Vuosaari Health Station

Health stations on the map



15.06.2021 12:38