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Health stations

Wear a face mask in social and health care services

We recommend that everyone over the age of 15 uses a face mask in all facilities within social and health care services.

Read more here: Coronavirus updates from Helsinki



Service break in health care e-services 25.11.2020 from 10 p.m.

There is a service break in health care e-services (not dental care) from 25.11.2020 10 p.m. to 11 p.m. During the break the eServices are not in use. We regret any inconvenience incurred.


Check your request to renew a prescription

Due to an update in the patient data system requests to renew prescriptions made on Omakanta or in a pharmacy might not have been registered 5–9.11.

If necessary, make a new request on Omakanta, by contacting us through asiointi.hel.fi or by calling a pharmacy.


It is safe to visit health stations also in coronavirus times – non-critical services can be delayed

Due to the coronavirus epidemic access to treatment in non-critical situations can take longer than usual at the health stations. The health stations are open and you do not need to cancel your appointments. It is safe to visit health care services.

It is important to take care of your and the loved ones health also during the coronavirus epidemic, both in case of an acute trouble and a long-term condition.
It may be fateful not to seek help, if the sicknesses get worse.

The lobby greeter will receive you at the health station. The greeter's task is to guarantee you a safe visit. He or she will ask you a few questions and then guide you forward. Thank you for your cooperation!

Notice! Because of the corona pandemic doctors are not doing postpartum check-ups except in special cases. The same also applies to medical examinations of 1.5- and 4-year-old children. We apologize for the inconvenience.

Do you suspect a coronavirus infection?

Fill in the symptom questionnaire at omaolo.fi. You will, on the grounds of your symptoms, get instructions on what to do. If needed, you can make an appointment to a coronavirus test at the service.

If you cannot do the coronavirus check-up, ring the Helsinki Coronavirus helpline tel. 09 310 10024 (every day 8-18).

If the Coronavirus Helpline is not available and your symptoms are mild, wait until the next day and call again. If you cannot wait and your situation is urgent, ring the national 24/7 Medical Helpline at tel. 116 117.

Use the coronavirus symptom checker
What to do if you suspect having contracted the coronavirus




Health stations are currently testing new operational models

Some health stations have introduced a new health and well-being centre model. In this model, a professional that acts as the client’s contact person will be assigned to the client, and they will coordinate the client’s services. In addition to this, different professionals will work together more closely in order to benefit the client.

In addition to calling the health stations, the clients of every health station may explain their service requirements electronically. We will respond to your contact requests at the latest on the following weekday.

Tell us what you need help with

You can receive basic health care services at your local health station. The health station is your primary place of care which can refer you for further examinations and care at other health care stations.

In case you need urgent care, you can come straight to the health station on weekdays. However, we recommend that you call your health station first. 

Click here for the list of health stations and their contact information

Health stations are closed on evenings, nights and weekends. Acute illnesses and accidents of adults are treated at the Haartman and Malmi Hospitals’ Emergency Health Centres. Emergency care for children is provided by the New Children's Hospital.

Click here for more information on urgent care services 

Need for care assessed at the health station

Health stations use a call-back system. When you call a health station, your phone number is stored in an automated answering system. You are called back as soon as possible. A nurse assesses your condition and directs you to the appropriate place of care. Nurses answer calls from 8–9 and 12–13 Monday to Friday . These are the times when you can best reach your designated nurse. The nurse assesses your condition on the phone and, as needed, gives you home care instructions; an appointment to see a nurse, physical therapist or doctor; or a telephone appointment with a nurse or doctor. If you suffer from a long-term illness that requires regular care, we recommended that you choose a doctor-nurse pair. Many health-related matters can be managed through eServices. You can find the health station contact information and service hours on the health station pages. 


Self-care points

Every health station has a self-care point at which you can take your blood pressure, weigh yourself and measure your waist line. Helsinki self-care pages tell you how to look after your wellbeing and promote your health on day-to-day basis.

Click here to access self-care point information
 

Laboratory services

You can have laboratory tests taken at any HUSLAB unit in the Helsinki Metropolitan Area, with or without an appointment. You need a referral from a doctor or nurse for any laboratory test.

Click here to find out more about HUSLAB services
 

Choosing a health station

As a Helsinki resident, you have been appointed a health station on the basis of your residential area. 

If you wish, you can change your health station in Helsinki or choose another health station from another municipality.

If you have a long-term illnesse or take medication regularly, we recommend that you choose a nurse-doctor work team in order to continue improving your treatment.

Click here for more information on choosing a health station and a work team
 

Health stations also have maternity clinics.

Health stations on the map



18.11.2020 14:04