Emergency care

Your primary treatment place is your health station

In cases of sudden illnesses and minor injuries during weekdays, the primary treatment location of Helsinki residents is their own health station.

Contact information and service hours of health stations

If your health station is closed

Call the Medical Helpline 116 117 before you go to the emergency clinic. The service is open 24/7.

Emergency health station services are open

• on weekdays from 16:00 to 22:00
• on weekends and bank holidays from 8:00 to 22:00

Hospital emergency services are open at all times.

 
When should I go to the emergency services?

• If the examinations or treatments cannot be safely postponed to the next weekday
• If delayed treatment will cause permanent damage to health

Should I go to the emergency services?

Call the Medical Helpline 116 117 before you go to the emergency clinic. You can also ask for advice in sudden health problems when our health station is closed. We will instruct you to the correct place of care and also give advice on self-care. The service is open 24/7.

At the emergency services, patients will be treated in the order of medical urgency required by their injury or illness, not in the order of their arrival. A trained nurse receiving the patients will assess the need and urgency of treatment. A patient will see a doctor if their condition requires an emergency assessment conducted by a doctor. Some of the problems can also be treated in an appointment with a nurse.

Due to the unpredictable nature of emergency services, the waiting time varies greatly. The goal is that a patient will be received at a health station’s emergency services within three hours after registration.

Note! Except for emergencies, emergency rooms require a referral to admit a patient.

City of Helsinki’s emergency service locations

Young people over 16 and adults

Haartman Hospital and Emergency Room
Street address: Haartman Hospital, Haartmaninkatu 4, Building 12
Tel. 09 310 63231 or 09 310 5018
See the hospital on the Helsinki Metropolitan Area Service Map
Public transport connections on Journey Planner

Malmi Hospital and Emergency Room
Street address: Malmi Hospital, Talvelantie 6, J-Wing, 00700 Helsinki
Tel. 09 310 67204
See the hospital on the Helsinki Metropolitan Area Service Map
Public transport connections on Journey Planner

Children and young people under 16

Activities from Children’s Hospital and Children's Castle will transfer to the New Children’s Hospital. Children’s health care services from other hospitals will also transfer to the New Children's Hospital.

Pediatric Emergency Clinic is open at the New Children's Hospital from 25 September, address Stenbäckinkatu 9, tel. exhange 09 4711.