Emergency care

The nurses of the Telephone Health Service number 09 310 10023 provide the residents of Helsinki with health-related information, 24 hours a day. Please call the Telephone Health Service when you require treatment instructions for illnesses.

In case of an acute illness or accident, your primary location of care is your health station.

The primary location of care for both adults and children in case of an acute illness or accident is their health station. Health stations are open as follows:

• Mon–Tue 8–16
• Wed 8–18 (Malminkartano, Paloheinä, Jakomäki and Suutarila health stations 8–16)
• Thu–Fri 8–16

Health station contact information
 

In case of an emergency when your health station is closed

a) Under age 16

When health stations are closed, emergency care for children and young people under age 16 is provided at Children’s Hospital

Street address: Stenbäckinkatu 11
Tel. 09 87 10023
See the hospital on the Helsinki Metropolitan Area Service Map
Public transport connections on Journey Planner

b) Age 16 and older

When health stations are closed, young people aged 16 and older as well as adults are provided emergency care either at the Haartman Hospital or the Malmi Hospital depending on their area of residence.

Residents of Southern, Central and Western Helsinki

Haartman Hospital and Emergency Room
Street address: Haartman Hospital, Haartmaninkatu 4, Building 12
Tel. +358 (0)9 310 63231 or +358 (0)9 310 5018
See the hospital on the Helsinki Metropolitan Area Service Map
Public transport connections on Journey Planner

Residents of Eastern, North-Eastern, South-Eastern and Northern Helsinki

Malmi Hospital and Emergency Room
Street address: Malmi Hospital, Talvelantie 6, J-Wing, 00700 Helsinki
Tel. +358 (0)9 310 67204
See the hospital on the Helsinki Metropolitan Area Service Map
Public transport connections on Journey Planner

Helsinki residents with serious illnesses and in urgent need for care can also go to the Jorvi Hospital emergency room, Turuntie 150, Espoo, tel. (09) 87 10023, or the Peijas Hospital emergency room, Sairaalakatu 1, Vantaa, tel. (09) 471 67060, weekdays 16–08 and 24 hours on weekends and holidays.

Patients are examined in the order of urgency, not in the order of arrival at the emergency room. The need and urgency of care are assessed by a nurse at registration. The nurse refers the patient to a hospital doctor, a health station doctor or an emergency nurse, or the nurse asks the patient to contact their health station during its opening hours.
More information on the assessment of the urgency of care

Note! Except for emergencies, emergency rooms require a referral to admit a patient.