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Dental clinic invoicing has been delayed
– invoicing has started in November
We have experienced technical difficulties related to invoicing in our dental clinic data system since this summer. This is why we have not been able to invoice customers for their visits during July to October 2018.
The issues have now been resolved and we are going to start the invoicing process in phases. Some of the invoices have been outstanding since early February, but most of them concern the period from 1 July 2018 onwards. This is why an invoice you receive in November or December 2018 may contain fees for several visits.
The payment time is two weeks but can be postponed on request.
If you have any questions about invoicing, please contact invoicing customer services by calling 09 3 102 5300 (Mon–Fri 9–15) or via e-mail at email@example.com.
Patients are admitted to dental care according to urgency. To make an appointment, call centralized dental care appointments at 09 3105 1400 (Mon–Thu 7:00-18:00 and Fri 7:00-15:00). The urgency of your case is assessed on the phone.
Urgent care for aches and accidents on weekdays is given at emergency dental care clinics, tel. 09 310 51400 (7–14 Mon–Fri). After that you are instructed to call the Metropolitan area emergency service, tel 09 471 71110 which answers daily till 21:00.