We recommend that everyone over the age of 12 uses a face mask in all facilities within social and health care services.
Read more here: Coronavirus updates from Helsinki
A customer and the staff work together to determine the customer’s service need. An evaluation of the service need is used to prepare a service plan.
Disability services social work promotes the ability of disabled persons to manage themselves and seeks to reduce restrictions and obstacles caused by the disability.
You can also leave a call-back request with the office secretary Mon–Fri 8.15–16.00, tel. +358 9 3102 3100.
Social welfare counselling on weekdays 9.00–16.00 on +358 9 310 44400 and via chat 9.00–16.00 from 23 March onwards.
Outside office hours, contact emergency social services, tel. +358 20 696 006 every day around the clock.
The objective of the services is to enable disabled persons to live alone and independently in their own dwellings without a need of constant institutional care. Available services help to improve the functionality of the dwellings for their disabled residents.
The requirement for the provision of personal assistance is that the disabled person can express what they want to do and for what activities they would like assistance. They must also be able to control any assistance situation.
Home care services support customers living at home with such daily activities that they cannot manage on their own. Home care provides care and services that enable customers to live in their homes safely even when their functional capacity weakens.
Home care consists of care and medical operations, distribution of medicines and contact care. The services include assistance with obtaining meal and shopping services, a safety telephone and assistive devices.
Customers can request home care from their local health station or a home care instructor.
The transport service for people with severe disabilities, as defined by the Disability Services Act, is applied for via the social work for the disabled in the customer's own residential area from the social counsellor of the transport service with a transport service application
Mobility-related services: Mobility training for the visually impaired.
Short-term care is meant to help caregivers—people caring at home for a disabled, ailing or weakened family member or loved one, to maintain their strength. Short-term care for care recipients is provided at disability group homes, in family care and at institutions.