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Start using the new e-service channel Maisa

How to use Maisa in a web browser


  1.  Go to www.maisa.fi
  2. Click “Sign in to Maisa”. Go to Suomi.fi for identification. Log in by using strong identification, e.g. your bank codes.
  3. After the identification, click “Continue to service” and you will be taken to Maisa.
  4. When you use the service for the first time, you must agree to the terms and conditions in Maisa.
  5. You are ready to use Maisa! When you first log in to Maisa, check that your contact details are correct. You can fill out the details by choosing “Account settings” and “Personal information” in the menu.
  6. If you e.g. want to give someone close to you the right to act on your behalf in Maisa, choose “Data management” and “Acting on behalf of someone else/devices”.

How to use Maisa with a mobile device


  1. Download the Maisa app to your phone or tablet either from the iOS or Android app store (Apple App Store, Google Play).
  2.  When you use the service for the first time, you must agree to the terms and conditions in Maisa.
  3. To log in to Maisa click “STRONG IDENTIFICATION” on the screen. You must log in with strong identification (e.g. bank codes, mobile certificate).
  4. After the identification, click “Continue to service” and you will be taken to Maisa. In the future, you can also log in to the app by using a passcode that you have chosen.
  5. You are ready to use Maisa! When you first log in to Maisa, check that your contact details are correct. You can complete the information in “Account settings” and “Personal information”.
  6. If you e.g. want to give someone close to you the right to act on your behalf in Maisa choose “Data management”. Click “Acting on behalf of someone else/Devices” in the menu.

You can find answers to frequently asked questions at www.maisa.fi.



13.05.2022 15:49