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Urban Environment Division, Customer Services

Työpajankatu 8
00580 Helsinki
P.O. Box 58231, 00099 City of Helsinki
+358 9 310 22111
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Payment methods and parking fine

Payment methods

Mobile phone
Payment by mobile phone is available from service providers  Aimo ParkEasyPark,, Moovy and ParkMan. They require registration.

NOTE! Magee and Spottery parking services will end on December 31, 2020

Automated ticket machines
At ticket machines you can pay for parking by credit card or debit card, and Contactless payment. There are still few ticket machines that accept coins. Combination card payments will be charged by credit card. The new ticket machines can also find information on where the nearest coin-operated ticket machines can be found. If you do not have credit or debit card, you can purchase a PrePaid credit card from your own bank or R-kioski. You can pay also via Apple Pay or Google Pay.

Parking fines

When you park illegally, you may be fined EUR 60-80. A parking fine must be paid within 30 days from its date of issue. If the payment is not made within the set payment period, the payment due increases by  EUR 14 (Section 17 of the Parking Control Act). The payment is distrainable without a separate decision.

Contesting a parking fine

  • If you think that you have been fined unjustifiably, you can contest the fine under the following conditions: 
  • The fine must be contested within 30 days.
  • The fine does not have to be paid while the request is being processed.
  • The process may take 1  4 months.
  • Click here to find out how to contest a parking fine online >>

NOTE! Any appendices relating to the state of health or financial situation that may be annexed to the rectification claim will be deleted after processing the claim for parking fine.

Contesting a parking fine by other means than online

A request to rectify an unjustified fine should be made in writing. The request should include:

  • your name and address 
  • the vehicle licence number
  • fine number.

The request should include all documents referred to in the request. By including your bank account information, you speed up the possible repayment of the fine. A request for rectification can be submitted to the Urban Environment Division's customer service by mail, by e-mail to by fax or in person.

01.02.2021 15:55

Wheel clamp

An illegally parked vehicle may be clamped after 48 hours since the parking fine was ordered. A vehicle may be clamped also due to 5 or more unpaid and non-appealable parking fines. More in Finnish...