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Veterinary services

The tasks of the City of Helsinki Environment Services include the protection of animals in Helsinki, defence against animal diseases and veterinary treatment.

The Urban Environment Division's Environment services' municipal veterinarians are also responsible for monitoring pet shops and other permanent facilities where animals are kept, such as stables. There are no farm animal facilities in Helsinki, apart from the city’s own facilities and the facilities of the University of Helsinki. There are also 5 to 10 large animal events or competitions organised in Helsinki every year that require heightened monitoring.

There are an estimated 30,000 - 35,000 dogs and some 25,000 cats in Helsinki, and a few thousand other small animals (rabbits, rodents, reptiles, caged birds). The number of recreational horses in the city is approximately 450.

City Veterinarian

In Helsinki, the City Veterinarian does not offer veterinary services. Instead, veterinary services in Helsinki are provided by several private small animal clinics, as well as the University of Helsinki’s Veterinary Teaching Hospital, which you can contact to book an appointment if your pet is in need of treatment.

Animal protection

Animal welfare in Helsinki is monitored by the Supervising Veterinarian. The realisation of the Animal Welfare Act in Helsinki is also monitored by the police.

Veterinary services

The Veterinary Teaching Hospital of the University of Helsinki (Viikintie 49) provides veterinary services to the residents of Helsinki in new, state-of-the-art facilities in Viikki.

The Small Animal Hospital’s appointment booking is open Mon-Fri from 8:15 to 11:00 and 12:15 to 15:30, tel. 09 191 572 01. Emergency services outside office hours (16:00 to 8:00): Small Animal Hospital emergency room tel. 0600–97411 (cost of the call: €2.03/min + local network charges, queuing is chargeable).

Equine Hospital appointment booking Mon-Fri from 8:00 to 11:00 and 13:00 to 16:00, tel. 09 191 57350. Emergency services outside office hours (16:00 to 8:00): Equine emergency services tel. 0600–97412 (€1.53/min + local network charge from 8:00 to 22:00, €3.56/min + local network charge from 22:00 to 08:00)

For more information about the services of the Animal Hospital, please visit the Animal Hospital’s website

Lost and found animals

The Viikki Animal Shelter serves as the official shelter of the lost and found animals of Helsinki, Espoo, Vantaa and Kauniainen. The Animal Shelter is open Mon to Fri from 8:00 to 19:00, Sat from 8:00 to 16:00 and Sun from 10:00 to 18:00. For more information about the operation of the Animal Shelter, please visit the Animal Shelter website (only available in Finnish).

Injured wild animals

Injured wild animals in Helsinki are treated at Helsinki Zoo, in the Palosaari quarantine area. Rehabilitated animals are released back into the wild. Wild animals in need of treatment are admitted every day during the zoo’s opening hours.

Helsinki Zoo cannot arrange for the pickup of injured animals. Delivery of animals for treatment should be discussed in advance with the staff of the Wild Animal Clinic. The telephone guidance service is available every day from 12:00 to 13:00 by calling 09 310 37887.

Animal rescue services are the responsibility of municipal rescue departments. This means that you should not call the national emergency number 112 in case of an animal emergency. In the Helsinki area, animal rescue issues should be reported to the Situation centre of the Helsinki City Rescue Department, tel. 09 310 30151.

Import and export of animals

The website of the Finnish Food Safety Authority (Evira) provides a comprehensive information package about questions related to the import and export of animals. For detailed information about possible certifications required in order to transport an animal into a specific country, please contact the embassy of the country in question.

If the export of an animal requires an authorised certificate by a veterinarian, the municipal veterinarians of the City of Helsinki can inspect the animal and issue the certificate. For more information about export certificates, please contact the Supervising Veterinarians tel. 09 310 32076 or 09 310 32073.

Animal diseases

The statutory defence against animal diseases is the responsibility of the City of Helsinki’s municipal veterinarians. In questions related to animal diseases, please contact the Supervising Veterinarian tel. 09 310 32076.

Contact information:

Animal Welfare 
Mon - Fri 9.00 - 10.00 am
Tel. 09 310 31531
or 050 553 9678, Telefax 09 310 31633
Municipal Veterinarian
Mon-Fri 8.15 - 16.00
Tel. 09 310 31585

Food Hygiene Veterinarians
Mon-Fri 8.15 - 16.00
Tel. 09 310 31598 or 09 310 31584

Supervising Veterinarians
Mon-Fri 8.15 - 16.00
Tel. 09 310 32076
or 09 310 32073
Telefax 09 310 31633
Home for strays 
Tel. 045 1134683








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14.01.2019 12:47