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Daycare fees

If you need help with your early childhood education fees or daycare fees, please get in touch with your daycare centre or the Education Division on +358 (0)9 310 8600. You can also email us about the fees at varhaiskasvatus.maksut@hel.fi.

Customer fees and invoicing unit

Our telephone customer service is open from 9 am to 11am, Monday to Friday.
Postal address: PL 51301, 00099 City of Helsinki
Street address: Töysänkatu 2 D, 00510 Helsinki
Tel. 09 310 8600
Email: varhaiskasvatus.maksut@hel.fi

The early childhood education fee is charged for each child that is using the service. Invoices are posted to the child’s home address.

Family’s income affects the daycare fees. Information on the family income should be posted to or emailed via secure email to the customer fee unit. Please mention the daycare unit’s name in your letter or email.

To use secure email, you need to verify your identity via online banking, mobile ID, or personal identity card with a microchip.

How to use Secure email

Follow these step-by-step instructions to send a secure email:

  1. Go to the secure mail page (the page is in Finnish).
  2. In Lähettäjä field, type in your email address.
  3. Click Jatka button to continue.
  4. Click Tunnistaudu to proceed to the identification process.
  5. On Tunnistus page choose your preferred way to identify, and go through the service provider's identification process.
  6. Once you have identified yourself successfully, a page titled Luottamuksellinen viesti opens up. In Aihe field, type in the name of your child’s daycare centre as the subject. In Viesti field, type in your message.
  7. To add a document, click Valitse tiedosto (Choose file), and search the file on your computer. Then click Liitä to attach. To remove a file, tick the small box in front of the file and click Poista valitut.
  8. To send the secure email, click Lähetä.

You can also deliver the attachments to the Education Division at Töysänkatu 2 D, 00510 Helsinki. We are open from Monday to Friday, 8 am – 4 pm.

Decisions on customer fees will be delivered electronically to your personal e-services folder at asiointi.hel.fi. Read more about the personal e-services folder here: Personal e-services folder.

As we at Education Division cannot retrieve your income information from the income register yet, we kindly ask you to deliver the information by secure email or post, or by delivering it to us.

Daycare fees in 2020

How absences affect your daycare fees

Daycare fees cover approximately 10% of the overhead fees of early childhood education, and as a rule, fees cannot be reimbursed. Monthly fee will be charged from the absent days with the following exceptions:

  1. If a child is absent all operative days of a calendar month due to illness, no fee will be charged.
  2. If a child is absent at least 11 operative days of a calendar month due to illness, half of the monthly daycare fee will be charged.
  3. If a child is absent all operative days of a calendar month due to any other reason (other than illness), half of the monthly daycare fee will be charged.

Mandatory quarantine is equal to absence due to sickness

On 4 November 2020, the City of Helsinki laid out that absence due to a mandatory quarantine is considered being absent due to illness.

A child’s absence due to being a mandatory quarantine is considered being absent due to illness both in early childhood education and care and morning and afternoon activities in accordance with the Basic Education Act. Health officials make all decisions concerning quarantine.

If a child is absent from early childhood education due to illness during at least 11 activity days within the same calendar month, 50% of the monthly fee is collected. The fee is not collected if the child is absent for all of the activity days during the calendar month due to illness.

Fee compensations are taken into account as of 4 November 2020, not retroactively.

Normal client fees are collected for self-quarantine days.

In Arabic: مدفوعات التربية المُبكرة: غياب الطفل عن التربية المُبكرة أثناء فترة الحجر الصحي الإجباري تُعتبر كما لو كان الطفل غائبًا بسبب المرض (PDF)

In Russian: Оплата посещения детского сада: отсутствие в детском саду из-за обязательного карантина приравнивается к отсутствию по болезни (PDF)

In Somali: Lacagta barbaarin-horaadka: ka maqnaanshaha barbaarin-horaadka ee cunuggu ka maqanyahay xilliga karaantiilka qasabka ah waxaa lala barbardhigayaa maqnaanshaha jirrada (PDF)


Free of charge early childhood education for 5-year-olds

The year children turn five, they get four hours of free early childhood education per day in Helsinki. A child that turns five that year gets free early childhood education for approximately one year: from 1 August until they start preschool (pre-primary education). Any hours that exceed the four hours are subject to a fee. Early childhood education fees for 5-year olds are charged as follows:

  • Early childhood education is free of charge if it is given for 4 hours a day.
  • If early childhood education is given 4 to 5 hours a day, the extra hour that exceeds the four-hour free of charge part will be charged 20% of the full-time early childhood education fee.
  • If early childhood education is given 5 to 7 hours a day: the extra hours that exceed the four-hour free of charge part will be charged 40% of the full-time early childhood education fee.
  • If early childhood education is given more than 7 hours a day: the extra hours that exceed the four-hour free of charge part will be charged 65% of the full-time early childhood education fee.

Read more:

Early education and care fees as of 1 August 2020 (pdf) 

Early childhood education client fee decisions to become electronic (pdf)

Changes to early childhood education client fees

Daycare Fee Unit: contact information

Education Division: contact information


Forms for daycare fees

Income statement for the calculation and adjustment of daycare fees (pdf)

Application for discretionary free discount (pdf)


Inquiries about payments and electronic invoices by phone at +358 (0)9 3102 5300, by fax at +358 (0)9 3102 5355 and by e-mail at talpa.asiakaspalvelu@hel.fi



20.11.2020 16:53