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Helsingin Kaupunkitilat Oy, Customer Service

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Vanha talvitie 10 H, 2. floor
00580 Helsinki

Postal address:
Helsingin Kaupunkitilat Oy, Customer Service, P.O. Box 1000, 00099 City of Helsinki

Telephone: +358 40 135 9058

Opening hours:
open Mon-Thu 08:15-16, Fri 08:15-14
Customer Service

Operated by:
Helsingin Kaupunkitilat Oy
Kuva kohteesta


The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is narrow and illuminated.
  • The passage has at least 4 steps.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The doors in the customer service point are hard to perceive.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.

The entrance \alternative entrance\

  • The entrance is hard to perceive but illuminated
  • In connection with the entrance, there are at least 4 steps with handrails on one side.
  • The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
  • The entrance has thresholds over 2 cm high.

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