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Food Safety

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Työpajankatu 8
00580 Helsinki

Postal address:
Food Safety, P.O. Box 58235, 00099 City of Helsinki

Telephone: +358 9 310 14000

Opening hours:
Information on food
tel 09 310 14000 Mon - Fre 9.00 am.- 11 am,
Covid-19: NO PERSONAL CUSTOMER SERVICE. WE SERVE ONLY BY EMAIL OR BY PHONE. Restaurants, shops, food, quality of household water report any suspected cases of food poisoning at: or tel. 09 310 14000

COVID-19: Customer service at Työpajankatu 8 closed as of March 17, 2020 until further notice. We provide electronic services and user services, as well as telephone services. We apologize for the situation.
The food safety unit is responsible for the monitoring, guidance, and expert operations in accordance with the Food Act (Elintarvikelaki, no. 23 of 2006), for processing the notices and applications in accordance with the Food Act, and for studying cases of food poisoning and control at the point of entry, in accordance with the agreement with Finnish Food Authority.

Web sites:
Index term list

Operated by:
Urban Environment Division, Services and permits


The route to the main entrance

  • The 2 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance is hard to perceive but illuminated
  • In connection with the entrance, there are at least 4 steps with handrails on one side.
  • The doors connected to the entrance stand out clearly. The door is heavy or otherwise hard to open.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The customer service point has directions to the different facilities.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has an accessible toilet on floor 1.

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