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City Hall Lobby, City of Helsinki

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Pohjoisesplanadi 11 - 13
00170 Helsinki

Postal address:
City Hall Lobby, City of Helsinki, P.O. Box 1, 00099 City of Helsinki

Telephone: +358 9 310 1641
Fax: +358 9 655 783

Opening hours:
Mon-Fri 8:00-18:00 Sat and Sun closed. Look exceptional opening hours:

It is a forum for all of the parties involved in Helsinki, from the city dwellers and organisations to decision-makers and city employees. The lobby is used as a meeting room, workshop and workspace, it also hosts seminars and media events and schoolchildren can use it as a classroom.

Operated by:
Central Administration, Kaupunginkanslia


The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
  • The foyer is cramped.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The doors in the customer service point stand out clearly.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.
  • The customer service point has a toilet marked as accessible on the same floor. The toilet does not have sufficient room for a wheelchair.



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