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Tourist Information - Central Railway Station


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Address:
Elielinaukio 3. länsisiipi
00100 Helsinki

Telephone: +358 9 310 13300
E-mail: helsinki.touristinfo@hel.fi


Opening hours:
open Mon-Fri 09:30-17:30, Sat-Sun 10-16, exceptionally open 1 Jun - 14 Sep 2021 Mon-Sat 09-18, Sun 09-16
Opening hours during the summer season 1.6.-14.9. Monday to Saturday from 9am to 6pm, and Sundays and Public Holidays from 9am to 4pm
Opening hours during the winter season 15.9.-14.5. Monday to Friday from 9.30am to 5.30pm, Saturdays and Sundays and Public Holidays from 10am-4pm



Topical:
MyHelsinki.fi
The internet service point and brochures are available according to the opening hours of the station building.

Description:
Helsinki Tourist Information offers free information about the city, sights, events and services including a wide range of brochures and maps all year. The chat service is available on myhelsinki.fi. During the summer season, you can get information from the green-clad Helsinki Helpers who patrol the streets and points of interest, as well as the Helsinki Biennial Pavilion on the Lyypekinlaituri pier.



Operated by:
Central Administration, Kaupunginkanslia

Accessibility

The route to the main entrance

  • The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
  • The entrance has thresholds over 2 cm high.
  • The foyer is cramped.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The customer service point has directions to the different facilities.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.


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