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Tourist Information - Central Railway Station


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Address:
Elielinaukio 3. länsisiipi
00100 Helsinki

Telephone: +358 9 310 13300
E-mail: helsinki.touristinfo@hel.fi


Opening hours:
open Mon-Fri 09:30-17:30, Sat-Sun 10-16
Tel. +358 (0)9 310 13300 (Mon-Fri 9:00 a.m.-3:30 p.m., closed Sat-Sun and on holidays)


Topical:
MyHelsinki.fi
The internet service point and brochures are available according to the opening hours of the station building.

Description:
Helsinki Tourist Information offers free information about the city, sights, events and services including a wide range of brochures and maps all year



Operated by:
Central Administration, Kaupunginkanslia

Accessibility

The route to the main entrance

  • The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
  • The foyer is cramped.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The customer service point has directions to the different facilities.
  • The customer service point has thresholds over 2 cm high.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.


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