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About these pages

The planning of the website

The pages are intended to make accessing information easier for customers. There is a search box at the top of each page. There is a link to the site map in the footer of every page.

Special attention is given to accessibility requirements when planning the pages. The pages can be browsed through different terminals including the Braille and speech synthetiser programs used by the visually impaired. The pages are constantly being developed according to user feedback, and can be used with tablets as well as mobile phones.

Linkage and pictures

The City of Helsinki owns the copyright for the material appearing on the City’s web pages. The City is allowed to make links from its homepage to pages prepared for non-commercial purposes provided that the regulations related to copyright are respected. For enquiries please feel free to call us at +358 (0)9 310 36200.

The easiest way to make links from your pages to the City’s website is to use the short addresses found on the site map. Some pages have a separate address which is shown at the bottom of the page.

Pictures in have been customised from the City picture bank for this particular purpose.

Problem situations

The pages can be best viewed with the latest browsers. Some files require special plug-ins. There is generally a note about this on the page concerned as well as a link to assist searching for the plug-in.

If a page does not open properly, please reload, refresh, or update the page. If it does not help, please clear your browser's cache and try again.

Feedback about error situations can be given on our standard feedback page.

Net addresses

The City of Helsinki network service in English is at https://www.hel.fi/helsinki/en. You can also access the pages through http://www.hki.fi and http://www.helsinginkaupunki.fi.

Different City Departments and Utilities as well as some major projects have domain names of their own.



21.10.2020 16:17

Hel.fi Web editors

City Executive Office's Web Communications is responsible for the Hel.fi main pages.

Data protection of the Hel.fi Service

The city is committed to protect the privacy of the users of its online services.

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