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Personal aid

A personal aid assists a person with severe disabilities in the daily activities of their personal life, in work and studies, as well as in recreational activities, societal participation and social interactions. A sufficient amount of personal assistance must be arranged at all hours for daily activities, work and studies. At least 30 months is allocated for hobbies, societal participation and maintaining social interaction, if a smaller amount of hours is not sufficient for securing the necessary assistance need.

The service is applied for via the social worker of the social work services for the disabled of the customer's own residential area, through a Disability Services Application form. Swedish-speaking customers should apply for the services via the Eastern Office of the social work services for the disabled, where they can receive service in Swedish.

The service is provided by covering the costs that occur from hiring a personal aid, in which case, the disabled person is the employer of the personal aid, with, a service voucher or as a purchased service by the municipality.

The services are free of charge for the customers.

In regard to those employers who belong to the Heta association, the Employment Contract of Personal Aids signed by the association will be followed.


The requirement is that the person with severe disability is able to self determine the contents, duration and time of the assistance he or she requires. Need for the assistance must be long-term or permanent.

The social worker will assess the need for personal assistance, together with the customer and his or her close network, if necessary. A doctor's statement on the permanent nature of the assistance need is required for the decision. If necessary, statements from other professionals will also be applied.

Granting personal assistance is based on the service plan. The decision on the execution method and hours of assistance will be made on a case-by-case basis.

The service is only for citizens of Helsinki

Available languages:

Finnish, Swedish


Social Services and Health Care Division

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