In street-based social work, social counsellors and nurses work in pairs on streets and in shopping centres, residential areas and other public and semi-public spaces. Street-based social work mainly focuses on working with people living on the street and those outside the reach of services. Street-based social work operates in the whole of Helsinki.
Employees of the service provide advice and guidance to persons in need. You can seek help without an appointment and anonymously. Preliminary situational evaluations are done in street conditions, and, if necessary, the customer is escorted to the required services.
Street-based social work pays attention to various phenomena in the area and acts on Social Care Notifications and other residents' concerns. Street-based social work is mainly available during office hours.
Street-based social work is for everyone in need of assistance.