With regard to house pets and production animals, the animal's owner is always responsible for the animal. The animal rescue unit can be contacted for help in a situation where a house pet or a production animal has been injured or is distressed and the owner cannot handle the situation alone, or the owner is unknown.
The animal rescue team of the Helsinki City Rescue Department is responsible for animal rescue operations.
Requests for help are reported to the Helsinki City Rescue Department's Animal Rescue Unit, tel. +358 (0)9 310 30151 (available 24/7).