Suoraan sisältöön

Social welfare and patient ombudsman

The Helsinki Social Welfare and Patient Ombudsman

-gives advice on matters pertaining to the application of the Patient Act
-gives advice on matters concerning the client's rights in social welfare
-gives information about the client's rights
-works for promotion and implementation of the client's rights
-gives advise and helps in filing an objection or a notice of patient injury and in compensation matters

You can contact the Social Welfare and Patient Ombudsman, if you are unhappy with how the social and health services have treated or cared for you or if you require instructions on your rights concerning the social welfare or health services.

A customer's family members, other loved ones, other citizens and cooperation partners within social services can also contact the Social Welfare and Patient Ombudsman.

The Social Welfare and Patient Ombudsman does not make decisions or express a view on medical care.

Prerequisites:

The Social Welfare and Patient Ombudsman serves the customers of both private and public social welfare services.

The service is only for citizens of Helsinki.

Available languages:

Finnish, Swedish

Read more:

Organizer:

Related service points and contact information:



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