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Social work

The purpose is to support and promote the active and independent coping of a disabled person and to mitigate the limitations or obstacles caused by the disability.

The social worker is a specialist on all support measures in the Disability Services Act and he or she works together with, for example, home care service, hospitals and the various organisations for the disabled

The social worker can be contacted, if the disability or illness causes long-term difficulties with, for example, housing, moving or living at home. Appointments booked by phone.

The office secretaries of the services for the disabled manage the execution of decisions concerning disability services, such as the payment of bills or transport service card matters. The office secretaries also offer advice in all matters related to the transport service. They also provide the application forms for disability services and help towards filling them in.


The need for disability services is assessed, in cooperation with the customer and specialists from different fields. The necessary measures are written down into the service plan.

The service is only for citizens of Helsinki.

Available languages:

Finnish, Swedish


The Social Services, Health Care and Rescue Services Division

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