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Reception operations of the crisis work with young people

The purpose of reception units is to support the young person and his or her family through a difficult situation and to assess the person's situation comprehensively, in cooperation with different parties.

A plan concerning the future treatment and care and possible further placement will be done during their placement period. This plan is compiled in cooperation with the young person's family, the social worker in charge of the case and other necessary parties. Placements are
short-term and the assessment should be completed within two months.

One head counsellor and 6 other counsellors work at each unit. There are six customer places. The customership with the unit is always based on the Child Welfare Act and emergency placement, during which the situation of the young person is reviewed, his or her chance to return home is assessed and the necessary support is evaluated. During the institutional placement, support is provided to the young person and his or her family, and new solutions for making a change are sought, in cooperation with the family.

The services are available at the day unit of the Pihkapuisto assessment and reception unit and via the Quick intervention family work, i.e. Nopsa.

In Vega, one unit of the Pihkapuisto assessment and reception unit, the focus point of the work is to carry out a substance abuse assessment of the young person. In reception units, the young person's comprehensive situation is assessed from the viewpoint of child welfare.

A special social worker and a psychologist provide support to the units' work. A pair of personal counsellors are always appointed to the client. They work with the help of a workgroup and provide the young people with comprehensive support and help. Work methods include discussions with the personal counsellor, treatment follow-up and the assessment of its effectiveness, among others.

The services are free of charge for the customers.


The clients are young people aged between 13 to 17 years of age, as well as their families, who are in a problematic situation or in a crisis.

Available languages:


Related service points and contact information:


The Social Services, Health Care and Rescue Services Division

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