Applying for a reduction or non-recovery of client fees of the intellectually disabled
If an intellectually disabled client wants to apply for a reduction or non-recovery of a client fee, the client may file a freeform application, use the City's official application template or submit the application with a secure electronic form.
The following information must be included in the application:
- the entire family's regular net income and expenses if the client is under 18 years of age - the client's regular net income and expenses if the client is 18 years or older.
Clients can apply for a fee reduction in three ways:
1. The client fills in a form available in Finnish on the City's website (Sosiaali- ja terveydenhuollon asiakasmaksun alentaminen ja perimättä jättäminen) and sends it together with the required attachments to the client fees and collection unit. 2. The client files an application using a secure form. 3. The client writes a freeform application and sends it together with the required proof of income and expenses to the client fees and collection unit.
The following information must be included in the freeform application:
- the fee that the reduction is applied for - the time period that the reduction or exemption is being applied for - an explanation of how the client fee is posing a risk to the client's financial situation.
The applicable net income sources and expenses, as well as the criteria for calculating the fee reduction, are listed on the City's website.
Proof of all income and expenses must be included in the application. If the client is under 18 years of age, proof of income and expenses of both the client and the client's guardians must be included.
The service can be applied for by sending the required paperwork to: Client fees and collection, PO Box 6032, 00099 City of Helsinki
Reductions may be applied for by those intellectually disabled clients who are charged fees based on their income (income-based fees). Reductions and non-recovery are not available for fixed-sum health care fees that are the same for all patients.